Serra Chevrolet Buick GMC of Nashville

I was looking for a late model Tahoe and Tom Bannen usually has a few on their lot. The salesman that I meet was Chad Waggoner. With his help I found the Tahoe that would most fit my need's.I took it h usually has a few on their lot. The salesman that I meet was Chad Waggoner. With his help I found the Tahoe that would most fit my need's.I took it home for a day. The next day I returned the Tahoe close to the end of their business day and at the time we didn't get everything ironed out so no deal had been completed. The next day another customer took the Tahoe home and purchased it! So I lost it! IF YOU FIND A CAR OR SUV YOU LIKE MAKE SURE TO PUT A DEPOSIT DOWN! THAT WAY THE DEALERSHIP KNOWS YOU ARE INTERESTED AND WON'T SELL IT TO SOMEONE ELSE! MY FAULT! So Chad put on his NEW car salesman hat and between Chad and Beau "the New Car Sales Manager" I purchased a new 2012 Tahoe LTZ. Before you purchase from another Chevrolet dealership if your looking for a new or used car or suv at least stop bye Tom Bannen and give Chad and Beau a chance to help you with what you are looking for. More

Jeff Boyd was a great help and took care of me and my new GMC dangle Truck ,I will come back there to get all my service and work done . GMC dangle Truck ,I will come back there to get all my service and work done . More

This was my 3rd vehicle purchase from Tom Bannen. Fred Payne not only responded to my inquiry, he brought a car to me at work to test drive! He worked with our schedule to accommodate my wife's test drive Payne not only responded to my inquiry, he brought a car to me at work to test drive! He worked with our schedule to accommodate my wife's test drives. Once again the purchase experience was positive, stress-free and conducted in a timely & respectful manner. I openly recommend Tom Bannen to my friends & co-workers. I remain loyal to Fred Payne - his service is 2nd to none! More

Carl McNickle was very helpful in helping us choose and locating our corvette. He made sure we where making a wise purchase decision and that the corvette was exactly the one we was looking for. One of the locating our corvette. He made sure we where making a wise purchase decision and that the corvette was exactly the one we was looking for. One of the things that made him stand out was how he reviewed the carfax with us making sure we understood the cars history making us feel even better about our car. More

My husband and I bought our camaro from Tom Bannen because we knew that Jeff Boyd worked in the service dept.and knew if we had any problems Jeff would be there for us.Jeff is trustworthy,reliable and because we knew that Jeff Boyd worked in the service dept.and knew if we had any problems Jeff would be there for us.Jeff is trustworthy,reliable and I know my car is in good hands.Too bad other dealers don't have someone like Jeff working for them.Congratulations Tom Bannen for having Jeff Boyd working for your service department.I have recommended my family and friends to your Dealership because of him. Thanks again Jeff, Melissa Hayes More

Just wanted to say I have been dealing with Tom Bannen for years now. Jeff Boyd is one of few that I will even deal with. He's always been so helpful, patient, honest and very helpful in assisting me. I w for years now. Jeff Boyd is one of few that I will even deal with. He's always been so helpful, patient, honest and very helpful in assisting me. I will always go to Jeff when ever I need good quality customer service. I know Mr. Bannen really appreciates GREAT employees such as Jeff. I always walk away completely satisfied and will always refer Tom Bannen and Jeff Boyd to anyone looking for a GREAT dealership with AWSOME people like Jeff. Keep up the GREAT work Jeff, you are #1 to many. Thanks, Mrs. Hale More

Any time I need to come in for service, or even just call to ask questions about something on my car. Jeff Boyd is always willing and able to help me out and take care of all of my car maintainence needs. to ask questions about something on my car. Jeff Boyd is always willing and able to help me out and take care of all of my car maintainence needs. I call him my 'car maintainence husband' because he looks after my car better than my husband does. Always a pleasure to do deal with Jeff. More

I came in to buy a vehicle about 1 month ago. Fred Payne was the salesman who helped me. He was helpful but not pushy. After buying the Trail Blazer that I liked there were some problems with it. I calle was the salesman who helped me. He was helpful but not pushy. After buying the Trail Blazer that I liked there were some problems with it. I called him and he was very helpful in getting the issues resolved within a very quick time frame. He has always been very friendly and helpful. I would give him the highest possible rating. More

I went in to buy a new car and found Mr. Andy Kingsbury to be very helpful and patient with my decision making. He was very knowledgeable about every car and answered all my questions in a very courteous to be very helpful and patient with my decision making. He was very knowledgeable about every car and answered all my questions in a very courteous and professional manner. I would definitely go back to Tom Bannon and would definitely ask for Mr. Kingsbury to assist me. More

I would like to share my recent experience with Tom Bannen Chevrolet. I had the opportunity to work with Chad Waggoner and would recommend without hesitation you also work with Chad Waggoner. Chad Bannen Chevrolet. I had the opportunity to work with Chad Waggoner and would recommend without hesitation you also work with Chad Waggoner. Chad was extremely professional, responsive to our families concerns and questions. Chad usrstood what was important to us and listened! Chad shared his expert knowledge of many vehicles and helped with our trade in. Our family was shopping for a used car but had not decided on which vehicle to purchase. Chad was key in educating us and helping us make the best decision for our family. With the professional assistance of Chad Waggoner we were able to get the vehicle we wanted in a top of the line Chevrolet pre –owned vehicle. My husband and I are business professionals and it takes a lot of excellent customer service to earn our business. I was impressed from the moment I stepped onto the Chevrolet lot and shook hands with Chad. I don’t write this recommendation lightly and if you’re looking for great service, walk in Tom Bannen and request to work with Chad. Enjoy your new car and experience. More