Serra Chevrolet Buick GMC of Nashville

I think that Carl is great in customer service. He stood out since day one and will go above and beyond to help myself and my family and even friends with our vehicle needs. Carl is one of the reasons why I out since day one and will go above and beyond to help myself and my family and even friends with our vehicle needs. Carl is one of the reasons why I will continue purchasing vehicles at Tom Bannen. More

Jason helped us on Saturday, August 11, 2012. He was very friendly and took us for a test drive and drove us out to the back lot to look at other options. He had to jump off both of the cars we looked at and friendly and took us for a test drive and drove us out to the back lot to look at other options. He had to jump off both of the cars we looked at and took questions he could not answer to his boss. He came back with a ready response as quickly as possible. The car we purchased had some issues with the battery. So, we were given a comparable loaner for the weekend and our car was put through on Monday in an orderly fashion and was ready when my husband went to pick it up. Jason even called on Tuesday to see how we liked the car. More

Mr. McNeil was very helpful and went out of his way explain our repair and checked on us while waiting to see if we needed anything. We have a new service home and it is Tom Bannon, thank to Greg. explain our repair and checked on us while waiting to see if we needed anything. We have a new service home and it is Tom Bannon, thank to Greg. More

Mark was great to work with. He was very familiar with all the features of my new car and explained them all to me. He worked hard to get me a good deal on my trade. I would highly recommend him to any all the features of my new car and explained them all to me. He worked hard to get me a good deal on my trade. I would highly recommend him to any of my friends looking to purchase a new vehicle. More

I have done business with Tom Bannen for several years. Any time I've had a problem with my car I go see Jeff Boyd he is always ready to take of my needs, he is the beat. Any time I've had a problem with my car I go see Jeff Boyd he is always ready to take of my needs, he is the beat. More

Service is always great! Greg always takes time to explain why certain maintenance needs to be performed. As a widow, I know that I could be taken advantage of but don't feel that way at Tom Bannen. explain why certain maintenance needs to be performed. As a widow, I know that I could be taken advantage of but don't feel that way at Tom Bannen. They are always very accommodating to work me in for oil changes. All staff are super friendly. More

We had a great buying experience at Tom Bannen Chevrolet. Matt Sparks was friendly, knowledgable about the vehicles, professional, and just a joy to work with. Mike Young in finance was also great to work Matt Sparks was friendly, knowledgable about the vehicles, professional, and just a joy to work with. Mike Young in finance was also great to work with. They both made this buying experience the best we have had. We did not feel pressured into any decision and left the dealership with no regrets. We will definitely return to Bannen in the future. More

Chad was very friendly and helpful! Working with him was an outstanding experience! He worked in a professional manner and was courteous. We will definitely be going back to see him for our next vehicle! an outstanding experience! He worked in a professional manner and was courteous. We will definitely be going back to see him for our next vehicle! More

It a great place to go thay will work with you and thay are very friendly Mark Musgrove is the best person to talk about a new car or truck. are very friendly Mark Musgrove is the best person to talk about a new car or truck. More

I was looking for a late model Tahoe and Tom Bannen usually has a few on their lot. The salesman that I meet was Chad Waggoner. With his help I found the Tahoe that would most fit my need's.I took it h usually has a few on their lot. The salesman that I meet was Chad Waggoner. With his help I found the Tahoe that would most fit my need's.I took it home for a day. The next day I returned the Tahoe close to the end of their business day and at the time we didn't get everything ironed out so no deal had been completed. The next day another customer took the Tahoe home and purchased it! So I lost it! IF YOU FIND A CAR OR SUV YOU LIKE MAKE SURE TO PUT A DEPOSIT DOWN! THAT WAY THE DEALERSHIP KNOWS YOU ARE INTERESTED AND WON'T SELL IT TO SOMEONE ELSE! MY FAULT! So Chad put on his NEW car salesman hat and between Chad and Beau "the New Car Sales Manager" I purchased a new 2012 Tahoe LTZ. Before you purchase from another Chevrolet dealership if your looking for a new or used car or suv at least stop bye Tom Bannen and give Chad and Beau a chance to help you with what you are looking for. More