Serra Chevrolet Buick GMC of Nashville

When I called in about having car problems, Jeff Boyd was the first one I talked too. He was very courteous and respectful in helping me set up an appointment to bring my car in to get serviced. Once I got the first one I talked too. He was very courteous and respectful in helping me set up an appointment to bring my car in to get serviced. Once I got there, Jeff was very patient with me while I explained my car issues. It did not take long for my car to be serviced and Jeff was quick to explain the services provided and the cost involved. From now on, I will request that Jeff help me in all my car situations. Thank you Jeff for being so great! More

Roger was very knowledgeable and enthusiastic about the products and concerned for the quality from the standpoint of the buyer. He was very time conscious and able to make the most of the limited time we products and concerned for the quality from the standpoint of the buyer. He was very time conscious and able to make the most of the limited time we had to shop and make a decision. More

I recently had my car serviced and Greg McNeil was the service tech that helped me. I usually have concerns when I go to a dealership but it was truly a pleasant experience. Greg was very friendly, helpf service tech that helped me. I usually have concerns when I go to a dealership but it was truly a pleasant experience. Greg was very friendly, helpful and knowledgable. I will be back. Thank you! More

Tom Bannen has been my go to place for vehicles, parts, and service for all of my adult life. I have purchased all my new automobiles there since 1987. Although theres been several new/other car dealers po and service for all of my adult life. I have purchased all my new automobiles there since 1987. Although theres been several new/other car dealers pop into the area since then, I have chosen to stay with this dealership because of the relationships I have received in being a 25+ year customer. In that time period I have extensive experience with all their departments and personel. Over the years the staple that keeps me coming back is the great attitude and service I receive from their service Dept. and especially Jeff Boyd. No matter if its a warranty issue or a simple oil change I always feel at home and being treated as a friend instead of just another customer. Its relationships like these that develop a trust and a bond that keeps me coming back. You simply cant find that sort of treatment anywhere else. For this reason I look forward to being a LOYAL Tom Bannen customer for another 25+ years. More

I purchased a Denali from this Dealership this past week. I worked with Chad and he was very informative and knowledgeable about the inventory and trucks. I had a slight problem when changing out my wheels f I worked with Chad and he was very informative and knowledgeable about the inventory and trucks. I had a slight problem when changing out my wheels from my previous truck and Chad continued to push for what was right for his customer , I got my truck back and love it but I have to say the next time I buy a vehicle this is the first place I will go and Chad Waggoner will be who I will ask for , a very pleasant experience with that part of the purchase. Thanks again Chad .. More

Phillip Beasley was very professional and very courteous in helping me select my vehicle. I am very pleased to have met him and him being my salesman. I would highly recommend him to family and friends. in helping me select my vehicle. I am very pleased to have met him and him being my salesman. I would highly recommend him to family and friends. More

Steve McFarland was amazing. He stayed late 2 nights to help us buy an suv and was so patient with our young child. We will definitely be referring more people to him and the dealership. help us buy an suv and was so patient with our young child. We will definitely be referring more people to him and the dealership. More

I have purchased 9 vehicles in the past 14 years from Carl and have always had a wonderful experiance. I send people to him all the time looking for a vehicle. Carl and have always had a wonderful experiance. I send people to him all the time looking for a vehicle. More

We live in KY, but couldn't deal with any of the Dealerships here. We went to Tom Branner's Chevrolet Buick dealership, and was greeted by Mark Musgrove. Mark went out of his way to help find the Dealerships here. We went to Tom Branner's Chevrolet Buick dealership, and was greeted by Mark Musgrove. Mark went out of his way to help find the perfect car for me, a Chevy Cruz. Everyone at Tom Branner's Chevrolet Buick are great people to deal with. If you want no hassle and a great deal call Mark Musgrove. More

My GMC Yukon was burning a lot of oil, so I took it to a local service shop where the head mechanic told me the engine would have to be replaced and it was a very costly repair. Of course, this was a HUGE local service shop where the head mechanic told me the engine would have to be replaced and it was a very costly repair. Of course, this was a HUGE shock and disappointment to me! I decided to get a second opinion, so I went to Tom Bannen and talked to Greg McNeil, the Service Advisor. He did some research and discovered a GM factory recall for that specific problem and it was a 100% FREE repair! Greg saved me ton of money and I'm very grateful for his diligence and honesty. Thanks Greg! I'm a customer for life!!! More