Serra Chevrolet Buick GMC of Nashville

I want to start this by saying that I am very cheap I want to start this by saying that I am very cheap person and the thought of spending money causes me physical pain. Now with that said let me tell I want to start this by saying that I am very cheap person and the thought of spending money causes me physical pain. Now with that said let me tell you about a company and it's people that make it the best experience it can be. I started buying bars from Tom Bannen back in 2004. Since then I personally have bought 3 cars from there. My sister has bought 2, my brother bought 1, and my Mother has purchased two more. I have sent three friends there who have bought cars and even my In-laws bought an Equinox. Now all these cars weren't bought because I told them how great it was to do business there. That's what got them in the door, but after that the dealership made all the deals because they are very good at what they do. My Mother dealt with Shane and he was very nice to Mother and for that I am grateful. She was there during a hard time. After losing my Father after a long battle with M.S. she got rid of her Van that she had needed for transporting my Dad and his wheelchair. It was actually very hard for her to get rid of that van because of the memories tied to it. Shane understood how hard it was and was sincerely caring during the process. Now I have to say that the main reason I keep coming back to Tom Bannen and telling everyone about it is because of Kevin Leyk. I have dealt with him every time I have walked in the door. He is by far the best person I have done business with. I have argued, walked out, laughed and done just about everything I can think of to get the best price I can and he has always been fair. I seriously can't say enough good about this guy. My family also uses the service center to take care of our vehicles. They have always been quick and efficient. I like having everything done at one place cause they will always take care of you. It's nice to go in and the technician actually know your name. Well, that's my review of Tom Bannen. If your even halfway thinking about buying a vehicle then seriously give this place a chance. Go in and ask for Kevin and tell him Chris sent you. I can guarantee you will be happy you did. Chris Griffin. More

Mark did an excellent job with making us feel comfortable in the car buying process. He did not put unnecessary pressure on us and found us a vehicle with all of the features we were desiring and more!! He w in the car buying process. He did not put unnecessary pressure on us and found us a vehicle with all of the features we were desiring and more!! He was so friendly, I almost forgot he was selling us a product and felt as though I was just having casual conversation with an old acquaintance. He was extremely knowledgeable about all the features in the vehicles and even offered financial advice where appropriate. After we decided on a vehicle he remained persistent in his efforts to ensure we felt comfortable with our decision and even checked in with us after we had the car about a week to see if we were still satisfied! I would not hesitate to buy another vehicle from him and would highly recommend him to anyone who is car shopping!! More

My over all experiences at Tom Bannen was great from the My over all experiences at Tom Bannen was great from the beginning I made contact bye way of the internet because Shane Turner was recomended bye My over all experiences at Tom Bannen was great from the beginning I made contact bye way of the internet because Shane Turner was recomended bye a co worker. I spoke with Shane and from that point he and the staff at Tom Bannen worked hard to get the perfect car and financing that I was looking for. I have and will recommend this dealer in the future and will return for my next car. Thanks. More

Mark did a great job showing us all the features and benefits of the car we thought we wanted even though he did not have the specific car on his lot. After test driving and showing us several vehicles benefits of the car we thought we wanted even though he did not have the specific car on his lot. After test driving and showing us several vehicles that had all the features we wanted, Mark worked on finding the exact make, model, and color of vehicle. He found what we wanted and had it on his lot two days later. More

Bought a new GMC Denali and love the experience we had! I have recommended them to family and friends already. I will be going back for all my new car needs!!! I have recommended them to family and friends already. I will be going back for all my new car needs!!! More

It is employees like Chris Thomason that keep return customers. Chris was assisting another customer when I drove onto the Tom Bannen car lot. Knowing that I was rushed for time, Chris offered to get customers. Chris was assisting another customer when I drove onto the Tom Bannen car lot. Knowing that I was rushed for time, Chris offered to get another salesperson to assist me. While waiting on financial approval, Chris stopped by to make sure that I was being helped by the other associate. He continued to answer my questions about the vehicle that I chose to purchase. It impressedme that Chris took the time to write the name/ph# of a reasonably priced window tint specialist and tow hitch installer when I mentioned interest in those options. Chris, Harvey, and all of the Tom Bannen staff gained my trust with their knowledge and patience. More

Chad was extremely friendly and professional! He was extremely knowledgeable and informative. He treated us like family and I truly felt that he had our best interest at heart. My next purchase will def extremely knowledgeable and informative. He treated us like family and I truly felt that he had our best interest at heart. My next purchase will definitely be at Tom Bannen and I will surely be utilizing Chad. Thanks for making our experience such a pleasurable one Chad! -Jessie More

My salesman Fred Payne is awesome! This is the second car I have bought from him and he has always went above and beyond to make sure I was satisfied! I don't live close but will always deal with Tom ba car I have bought from him and he has always went above and beyond to make sure I was satisfied! I don't live close but will always deal with Tom bannen Chevrolet as long as Fred is there! More

Anthony was so patient with me while I tested several different cars. He was also very understanding when it came to getting the cart for my Mom as she is elderly and has difficulty walking. My trade in different cars. He was also very understanding when it came to getting the cart for my Mom as she is elderly and has difficulty walking. My trade in was awesome and they gave me a great price on my Malibu. I've already recommended Anthony and the folks at Tom Bannen to my co-workers. More

We had a great experience with our purchase from Tom Bannen! Steve McFarland was a pleasure to work with and went above and beyond to help us get the vehicle we were looking for. Bannen! Steve McFarland was a pleasure to work with and went above and beyond to help us get the vehicle we were looking for. More