Serra Buick GMC of Rochester Hills

Dealership and employees work hard to make you feel welcome and are very helpful. Vary attentive to customer needs welcome and are very helpful. Vary attentive to customer needs More

Service does a great job, they are friendly, professional and very knowledgeable. I will recommend this service dept and very knowledgeable. I will recommend this service dept More

The service was great. They were able to see me the same day to replace my battery. They were able to see me the same day to replace my battery. More

The service advisor suggested an alternative solution to my problem that corrected the problem in a couple of hours instead of taking a whole day. my problem that corrected the problem in a couple of hours instead of taking a whole day. More

Wait time for service was right as advertised. Part for Cell phone was order and has arrived for Monday install date. Jeff is very knowledgeable and professional. Part for Cell phone was order and has arrived for Monday install date. Jeff is very knowledgeable and professional. More

Service is always so friendly and welcoming. My car is always ready earlier than I expect and I'm kept up to date on status while waiting. Great waiting area too. I didn't have my kids with me t My car is always ready earlier than I expect and I'm kept up to date on status while waiting. Great waiting area too. I didn't have my kids with me this time but I do appreciate the kids area! More

This dealership is great. It was very helpful in finding us a lease truck for what we wanted to spend. They have great customer service. It was very helpful in finding us a lease truck for what we wanted to spend. They have great customer service. More

Our experience with this dealership was exceptional. Bill Ritter was a great person to do business with. He was direct, honest, and more than willing to help. The dealership in general provided a really Bill Ritter was a great person to do business with. He was direct, honest, and more than willing to help. The dealership in general provided a really warm and helpful experience. It was close to home and I'm certain that the relationship going forward as we maintain our new vehicle will be very positive. We are truly happy to have found a good dealer close to home where we can bring our vehicle as years go along. I would highly recommend this dealership including all of the people that we encountered there and also Bill Ritter to help one find a vehicle that will meet needs and wants for anyone who needs to find a new or used car. He was very informative, friendly and helpful in ways we did not expectl This was one of the best car purchasing experiences we have had in our 46 year marriage. We are very pleased with our new vehicle and for the experience staff that helped us with our purchase. We look forward to many years of service from our new Buick and when we need another vehicle, we will think of Serra first. More

Our salesman, Charlie Green, was very knowledgeable about the car we selected. He knew all of the nuances of Buicks. Very easy to talk to and made for a smooth transition from our Chevy to a Buick. The de the car we selected. He knew all of the nuances of Buicks. Very easy to talk to and made for a smooth transition from our Chevy to a Buick. The deal closed without a hitch. Parking is most definitely an issue with the dealer’s general manager. He did his best to embarrass our salesman however, parking is definitely a dealership problem not sales issue. More

Great service Jeff was great he said it would about 1 hour and it did hour and it did More