Serra BMW Champaign

Excellent service Friendly helpful staff, never pushy. Met, both sales manager and owner at different times and they both thanked us for our business. All extremely Friendly helpful staff, never pushy. Met, both sales manager and owner at different times and they both thanked us for our business. All extremely nice people. Great experience! More

happy first time BMW buyer Despite having had two great Mercedes vehicles and working with another dealership for many years, I made a careful comparison deciding on a new ca Despite having had two great Mercedes vehicles and working with another dealership for many years, I made a careful comparison deciding on a new car and in the end felt that the clear winner was BMW Champaign. This was on the basis of the quality of the staff, service, location, price, vehicle specifications, and every other measure I could think of. More

Clear concise accurate information. Richard did his homework Champaign Honda had the best price and responded within a half hour to our post. Salesman, boss who went over papers, and various personal who answ Champaign Honda had the best price and responded within a half hour to our post. Salesman, boss who went over papers, and various personal who answered phone calls were wonderful. We called them Thursday morning that we were coming at 6:00 to purchase the vehicle. Richard assisted us throughout the day getting these ready. He invested a lot of time that day making sure paperwork was ready when we got there. He was focused on meeting our specific needs...it wasn't all about selling a car. More

Educational, enjoyable Stopped by to look at a BMW convertible, met with a very nice, polite young man,Kyle. He was very knowledgeable and low pressure salesman. Helped with Stopped by to look at a BMW convertible, met with a very nice, polite young man,Kyle. He was very knowledgeable and low pressure salesman. Helped with test drives and comparing other BMWs. We decided to purchase the car. Kyle was very helpful in the paperwork process, as was Chad Johnson in the business office. Kyle was very helpful in our understanding of all the bells and whistles More

Fantastic! My sales rep Charlie Lange is there throughout entire purchase and even after when car needs servicing. Give him a call for a good deal on a new BMW! My sales rep Charlie Lange is there throughout entire purchase and even after when car needs servicing. Give him a call for a good deal on a new BMW! More

Highly satisfied I walked in interested in an X4, which was not on the lot and not easily found. I got a call within 30 min of leaving that the exact car was found in I walked in interested in an X4, which was not on the lot and not easily found. I got a call within 30 min of leaving that the exact car was found in another state. Within a week I was driving my 2017 X4. Love the car, loved the experience, Kyle took great care of the whole process. This is my second purchase from BMW and the first experience was just as good. I highly recommend BMW and BMW of champaign. More

The Best Staff! Ken Moerdyk, Charlie Lange and Kyle are very knowledgeable and fun to work with when buying my new X5. I didn't know much about leasing but they answ Ken Moerdyk, Charlie Lange and Kyle are very knowledgeable and fun to work with when buying my new X5. I didn't know much about leasing but they answered all my questions and help me make an informed decision. I'll never own a vehicle again! Lease is the way to go! Chad and Pete in finance were very helpful and put my mind at ease about the lease end process by adding Lease Protection to my X5. A great experience all the way around! Thank you BMW Champaign.... you have a customer for life! More

Thank you :) Great service and amazing people! The service was fast and efficient and I would most definitely come back for anything else !! It was fast and afford Great service and amazing people! The service was fast and efficient and I would most definitely come back for anything else !! It was fast and affordable More

Very happy!!! I've purchased three cars from this dealership, and have been impressed with the friendly and knowledge the sales staff. Making the deal is very impo I've purchased three cars from this dealership, and have been impressed with the friendly and knowledge the sales staff. Making the deal is very important! I feel this dealership did that!! And yes I will most likely be purchasing my next car with them. More

Great service ! Great people Even as a Sales Mgr for another manufacture I have been WOWED by the service I receive . I know from experience that Sales follow service and Todd and Even as a Sales Mgr for another manufacture I have been WOWED by the service I receive . I know from experience that Sales follow service and Todd and his team are top notch ! More