Serra BMW Champaign

Friendly, knowledgeable Purchased a used car. Have done business here before and they always treat me wonderfully. They answer questions thoroughly and make sure I understand Purchased a used car. Have done business here before and they always treat me wonderfully. They answer questions thoroughly and make sure I understand exactly what I’m getting with my money. More

Kyle Ronnfeldt terrific I really had a good experience with Kyle Ronnfeldt. He was knowledgeable professional and responsive. He’s a terrific sales person. I believe I got I really had a good experience with Kyle Ronnfeldt. He was knowledgeable professional and responsive. He’s a terrific sales person. I believe I got a great deal as well as experience. More

New lease Just leased my first car, the process was quick and easy. The staff was friendly, and i look forward to coming back for all my service. Just leased my first car, the process was quick and easy. The staff was friendly, and i look forward to coming back for all my service. More

Charlie, Ben, and Ken made the transaction very comfortable. We have bought cars (and had them serviced) by the local Honda dealer since 1988. You always feel welcome when you go for sales, service, or parts. We have bought cars (and had them serviced) by the local Honda dealer since 1988. You always feel welcome when you go for sales, service, or parts. It is great working with Charlie, Ben, Ken, Chris, Gary, and Missy! More

Great Buying Experience I am currently in the process of buying my second car from this dealership. I have moved away from the Champaign area. I chose to come back to this I am currently in the process of buying my second car from this dealership. I have moved away from the Champaign area. I chose to come back to this dealership after my first purchase with Charlie, despite many dealerships being closer. My experience has been exceptional both times, as I custom built both of my vehicles. Everyone was a big help and provided ample resources to get exactly what I wanted. More

Great Experience!!! I really enjoyed working with Charlie Lange and Ken Moerdyk. Both are superb and took the necessary time to guide me through the buying process, star I really enjoyed working with Charlie Lange and Ken Moerdyk. Both are superb and took the necessary time to guide me through the buying process, start to finish. I first met Charlie Lange 2 years ago, so in many ways I had a two (2) year relationship with him before I finally purhased my new X5. More

Very patient and professional The price of the car is reasonable, the client advisor is very patient and professional. I am a visiting scholar from China, everything is new to me. The price of the car is reasonable, the client advisor is very patient and professional. I am a visiting scholar from China, everything is new to me. Steve answered each question patiently and helped me to solve problems. More

Great customer service Looked on their website at a used Honda. Went into the dealership the next day and they worked with me to make the deal. Very pleased with the outcome Looked on their website at a used Honda. Went into the dealership the next day and they worked with me to make the deal. Very pleased with the outcome and would recommend anyone that is in the market for a new or used vehicle to visit their dealership. More

Second car. Customer service is awesome. This is my second vehicle. Love the friendly and great service. I bring my cars in for service also. Top notch care. I ca Customer service is awesome. This is my second vehicle. Love the friendly and great service. I bring my cars in for service also. Top notch care. I can't say enough. My sister also love the place and her new automobile. More

Smooth and easy process Jason did a great job of helping me to make a decision on a vehicle. Professional and courteous; pleasant buying experience. Would highly recommend to Jason did a great job of helping me to make a decision on a vehicle. Professional and courteous; pleasant buying experience. Would highly recommend to anyone. More