Serpentini Chevrolet of Willoughby Hills

I was treated very well. Very helpful, friendly & courteous. The people really tried to meet your needs & were very informative. Also, I never felt like the sales people Very helpful, friendly & courteous. The people really tried to meet your needs & were very informative. Also, I never felt like the sales people were ever high pressure sales people More

Recent Car Purchase/Lease I worked with Mario Pece back in 2013 when I leased by 2013 Chevy Malibu. There was no question that I would return at the end of that lease to work I worked with Mario Pece back in 2013 when I leased by 2013 Chevy Malibu. There was no question that I would return at the end of that lease to work with him again. I have given his name to several of my friends. Thank you. More

ronserious57 The overall experience was great!The teamwork was in rythem, the greeting at door,the offering of coffee which I needed at the time,the hello's and ca The overall experience was great!The teamwork was in rythem, the greeting at door,the offering of coffee which I needed at the time,the hello's and can I help you,just great teamwork. More

Warranty work Pat O Brien Is my dealership. The minute I walked in, They took care of me and made me feel important. So when its time for a new car, Pat O Brien w Pat O Brien Is my dealership. The minute I walked in, They took care of me and made me feel important. So when its time for a new car, Pat O Brien will sell it too me. More

best service ever Best dealership I've ever been to the workers are very pleasant and friendly and they have the best prices in town with the best rebates Best dealership I've ever been to the workers are very pleasant and friendly and they have the best prices in town with the best rebates More

great work Did a great job and on time, the staff was very pleasant. It was a very pleasant experience.I was also glad that they washed my car. Did a great job and on time, the staff was very pleasant. It was a very pleasant experience.I was also glad that they washed my car. More

Very courtious and quick Grear service and care. Supervisors and technicians are very knowledgeable Have answered all my questions and concerns. I also love the fact that they Grear service and care. Supervisors and technicians are very knowledgeable Have answered all my questions and concerns. I also love the fact that they offer to wash the vehicle after servicing it. More

Lease Purchase of 2016 Malibu Both Richard and the Lease manager helped me find a car to my liking at a price that was in my range. They made the experience very pleasant. I was un Both Richard and the Lease manager helped me find a car to my liking at a price that was in my range. They made the experience very pleasant. I was under no strain and felt they did everything possible to get me the car I wanted. Everything was explained and I loved the test dry. All at PatO'Brien Chevrolet are always knowlegible, courteous, and professional. I always feel special when I go to that dealership More

Always good service Have bought several cars from this dealer and a use their service department for all my maintenance and repairs. I always feel I have been treated fai Have bought several cars from this dealer and a use their service department for all my maintenance and repairs. I always feel I have been treated fairly. The staff is professional. Repairs are timely. Common repair and maintenance prices are posted. All round good experience. More

experience at dealership was very successful and vehicle was done in a reasonable time and the brake concern was done by the technician as quoted and vehicle was done in a reasonable time and the brake concern was done by the technician as quoted More