Serpentini Chevrolet of Willoughby Hills

EXCELLENT Service Phil Watts goes over and above to make sure my car is taken care of in a timely and efficient manner. I really have excellent service every time I tak Phil Watts goes over and above to make sure my car is taken care of in a timely and efficient manner. I really have excellent service every time I take my car in for what ever reason. I trust him completely to explain everything to me and make sure my Traverse is running properly. I know that my car is safe on the roads due to the excellent work in the service department there at Pat O'Brien. More

OUTSTANDING Everyone involved was extremely courteous. They made suggestions that helped me save money and at no time did I feel any pressure what-so-ever. Salesm Everyone involved was extremely courteous. They made suggestions that helped me save money and at no time did I feel any pressure what-so-ever. Salesman, Art Mills even made my first free service appointment for me and offered to make any adjustments to the Infotainment system we might need at any time. Overall a very positive experience. More

Awesome Jack McIntyre was great answered all my questions, exceptional service! Would recommend others t come visit pat Obrien in willoughby! Thanks again for Jack McIntyre was great answered all my questions, exceptional service! Would recommend others t come visit pat Obrien in willoughby! Thanks again for producing and making an awesome truck! I love my chevy Silverado! More

I went to Pat Cheve, on a prayer. I knew my credit wasn't great I been driving around in a hoopde, for three years now,and all knew is I was ready for something better. I work, and I I knew my credit wasn't great I been driving around in a hoopde, for three years now,and all knew is I was ready for something better. I work, and I deserve something better. Despite my not so good credit, Pat Chevrolet made it happen for me More

WONDERFUL !!!!!! Everyone is always very helpful.they always ask if they can get you water or coffee. ect, Great service,,,,Try Pat O'Brien,you will not be sorry. Everyone is always very helpful.they always ask if they can get you water or coffee. ect, Great service,,,,Try Pat O'Brien,you will not be sorry. More

Very fast service. Very friendly and professional. Did not wait long only 45 minutes for an oil change. Employees that walkwd by alwaus said hello. They offered coffee Very friendly and professional. Did not wait long only 45 minutes for an oil change. Employees that walkwd by alwaus said hello. They offered coffee and asked if I qanted to watch something else on the television. More

Phenomenal Because of my relationship with dealership I always have a good experience, this time another customer express how much she liked the dealership. Talk Because of my relationship with dealership I always have a good experience, this time another customer express how much she liked the dealership. Talked with her the whole time, time went by so fast, the whole time someone was coming through asking if we needed anything. Thank you More

Exceptional Service and Commitment I visited Pat O'Brien to purchase a certified used vehicle I had found on the internet. My internet sales consultant was Carla; upon arrival at the d I visited Pat O'Brien to purchase a certified used vehicle I had found on the internet. My internet sales consultant was Carla; upon arrival at the dealership she was professional, committed to meeting my requirements and understanding that my purchase was for my mother. Upon her recommendation I considered a new 2017 vehicle and ultimately purchased the 2017 Sonic LT. Carla's commitment to ensuring I purchased the right vehicle at the right price meant a great deal to me. This is my third purchase for O'Brien Chevrolet (Willoughby Hills) and I'm certain it will not be my last. More

Great I had a wonderful experience at Pat O'Brien. Everyone was just great. My Salesperson Carla Clayton was the best. The young man in finance that I sign I had a wonderful experience at Pat O'Brien. Everyone was just great. My Salesperson Carla Clayton was the best. The young man in finance that I sign all the papers with was great as well. More

Great Customer Service Great customer service is hard to find but I've found it at Pat Obrien East with Phil Watts. I've experienced Phil's kindness and efficiency with my 2 Great customer service is hard to find but I've found it at Pat Obrien East with Phil Watts. I've experienced Phil's kindness and efficiency with my 2007 Cobalt repair and again with my 2016 Malibu service. Everyone else seems to be pretty nice and efficient too. I would recommend Pat Obrien East service center. More