Serpentini Chevrolet of Willoughby Hills

Carla was just wonderful. Carla was great!!! She took time with us while we made our final decision to purchase our new Impala. We love our new car!!! It is really Beautiful!! Carla was great!!! She took time with us while we made our final decision to purchase our new Impala. We love our new car!!! It is really Beautiful!! More

Very welcoming Everyone there is very helpful. My car was ready, and washed, before I expected it. I will continue to go there. This is the second car I have purch Everyone there is very helpful. My car was ready, and washed, before I expected it. I will continue to go there. This is the second car I have purchased there. More

We found what we required My wife and I wanted a specific package of options that I had laid out on Gm Family First. We went to a total of 3 dealerships and could not find exac My wife and I wanted a specific package of options that I had laid out on Gm Family First. We went to a total of 3 dealerships and could not find exactly what we wanted. At Pat O'Brien, the sales person volunteered to find our model. as designed, outside the local area. One was located 200 miles away and they were ready to go and pick it up for us and drive it back. Neither of the other two dealerships offered this option. This is service at its best, and we appreciated the effort they were willing to put forth. More

Maintenance Great service. Everyone is always very friendly and professional. Fits my schedule. My truck looked great they always wash it it's always a great expe Great service. Everyone is always very friendly and professional. Fits my schedule. My truck looked great they always wash it it's always a great experience More

Absolutely fantastic! They're the best dealership around - sales and service! I've purchased several vehicles here, and don't even consider going anywhere else. I use them They're the best dealership around - sales and service! I've purchased several vehicles here, and don't even consider going anywhere else. I use them for all service as well, prices are great and there is never any pressure for unnecessary work. I took my 16 year old son to the lot on a whim just to look at used cars, and ended up leaving with a brand new Malibu! More

Straightforward My husband called about a vehicle he saw on the website. From that first phone call to the last handshake, everyone we dealt with was sensitive to My husband called about a vehicle he saw on the website. From that first phone call to the last handshake, everyone we dealt with was sensitive to our needs and extremely pleasant despite a very busy showroom. We were able to work out a deal that allowed us to afford our beautiful new Tahoe. The salesman Steve and the manager James were very thorough which brought to our attention that we qualified for a GM loyalty rebate. We appreciated this exemplary service. More

Upgraded my truck Carla called me Tuesday night...met with her Wednesday. She found a newer Avalanche, the color I wanted. Her and Andrew were very helpful all through Carla called me Tuesday night...met with her Wednesday. She found a newer Avalanche, the color I wanted. Her and Andrew were very helpful all through the experience. Thank you very much More

Seamless This visit only added to my alread good life. It was Stress free and my car left better than when It arrived. It was at a reasonable price and I can b This visit only added to my alread good life. It was Stress free and my car left better than when It arrived. It was at a reasonable price and I can be confident in the quality of parts and labor because it was handled by the dealership. Thanks Pat O'Brian Chevrolet More

Went the extra mile Got me an offer I couldn't refuse! Tom knew I wanted out of my car. He kept me in mind and called me 6 months later with an awesome offer. Then my car Got me an offer I couldn't refuse! Tom knew I wanted out of my car. He kept me in mind and called me 6 months later with an awesome offer. Then my car was accidentally sold, he made sure to find me a twin. I couldn't be happier with my purchase! More

Friendly staff service. keeps you inform of the status of your automobile and gives you an estimate and follows up with a phone call on your actual price. Th staff service. keeps you inform of the status of your automobile and gives you an estimate and follows up with a phone call on your actual price. That sums it up.. More