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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.6
1,036 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,036 reviews

July 07, 2017

1st oil change Service was the bees knees. I would come back again and tell my friends. If I need service I will be coming back to Pat O'Brian More

by James Rini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil and James
July 06, 2017

routine visit I came in for an oil change and tire rotation; there was also a slow leak in one tire-a staple was found and removed . I did have to ask what was fou More

by PBJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember his name
July 05, 2017

SERVICE WAS GREAT BUT SALES BLOWS WENT TO JOE FIRMENT SERVICE DEPT. WAS GREAT. BUT THE SALES DEPT. SUCKED SO BAD THAT I WENT TO JOE FIRMENT CHEVY TO PURCHASE A NEW VEHICLE. I WON'T COME BACK ! More

by martin kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DON'T KNOW
July 04, 2017

Love Pat O'Brien I have been with Pay O'Brien for 2 years and the service and staff are both just as great now as it was when I first became a customer. Thank you for More

by ALICIA ARMSTRONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, Jim, Carla Clayton (sales)
July 04, 2017

replacing a 10 yr old HHR I loved my HHR but it was 10 years old and it reached the point that didn't want to put any more money into it. I took it in to Pat O'Brien Chevy in More

by JAMES SUKALAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Kevin , and Stacey
July 04, 2017

Great Dealership I have purchased 2 new Chevy Malibu's back to back from Pat O'Brien and have always been pleased with the negotiation process. The dealership and Chev More

by Doug1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Gelman
July 01, 2017

Always a good experience The staff is alway courteous. When you pull in for service someone is always there to assist you immediately. The dealership is always clean. The over More

by Laquita Smith
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
June 10, 2017

Exceptional service Best service I've ever received at a dealership, the salesman was expectional and the finance manager was outstanding. Best dealership I have ever bee More

by Sophie33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Baldassarre, Stacey Artino
June 05, 2017

awesome The lady that was helping me was awesome telling all about my car. From the recall to things I may think about doing in the near future. She was excel More

by frenchy71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margarit Friedman
June 02, 2017

replacement of rear tail light I just purchased a brand new Camaro, and noticed the rear tail light was installed improperly. Pat O'Brien Service department ordered the tail light, More

by Liberty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margrit
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