Serpentini Chevrolet of Willoughby Hills

Professional, efficient and courteous Everyone there was friendly and helpful. I was updated throughout the service with text updates. The area was clean. I had also originally purchased t Everyone there was friendly and helpful. I was updated throughout the service with text updates. The area was clean. I had also originally purchased the Chevy Silverado from Carla Clayton and she made the purchase smooth without any pressure. More

I purchased a new vehicle. My vehicle is 👌🏽 I would recommend getting a vehicle when the employee pricing discounts are in effect because that knocked off 25% of my new vehicle. I recommend the I would recommend getting a vehicle when the employee pricing discounts are in effect because that knocked off 25% of my new vehicle. I recommend the dealership. More

Quick, fast customer service The customer service experience was phenomenal. I had an appointment, they were finished with my car within a reasonable time and all the employees w The customer service experience was phenomenal. I had an appointment, they were finished with my car within a reasonable time and all the employees were friendly. More

A good experience I have purchased my cars from O'Brien Chevrolet since I have been driving. I have always had a pleasant experience with all my purchases. I will conti I have purchased my cars from O'Brien Chevrolet since I have been driving. I have always had a pleasant experience with all my purchases. I will continue to purchase my cars from O'Brien Chevy. Sincerely. Joyce Bythway More

Very good service dept. Very good service , Gary Heck always seems to find an opening for my Family as soon as possible. Also Phil does the same for Us. Glad to have these Very good service , Gary Heck always seems to find an opening for my Family as soon as possible. Also Phil does the same for Us. Glad to have these guys. More

Stress free Devin, Stacy and Johnny Neutron, went above and beyond to make me and my Dad comfortable. I don't remember their last names, nor do I remember Johnny Devin, Stacy and Johnny Neutron, went above and beyond to make me and my Dad comfortable. I don't remember their last names, nor do I remember Johnny Neutron's real name More

Because you ask!!! My service was fine,it was because my gas tank need to be replaced. I HAD TO WAIT FOR TWO HOURS. Thank you vary much. My service was fine,it was because my gas tank need to be replaced. I HAD TO WAIT FOR TWO HOURS. Thank you vary much. More

24 Hours Exactly - Process completed Exceptional sales service by sales rep Carla C. and Alan in Finance. Both worked diligently to make sure I was financed and got the car I wanted. Carl Exceptional sales service by sales rep Carla C. and Alan in Finance. Both worked diligently to make sure I was financed and got the car I wanted. Carla even came in on her day off to help with documents and explained to me in depth the functionality of the vehicle, my gas tank was full, the car was washed and clean. More

Great experience I recently purchased a new car. My experience was nothing short of amazing. Initially, I only came in to get an idea of what was on the market. Howeve I recently purchased a new car. My experience was nothing short of amazing. Initially, I only came in to get an idea of what was on the market. However, I had the pleasure to work with Matt B. in sales and purchase a brand new car. Matt was an amazing salesman and a huge asset to the company. From beginning to end, he was courteous, kind, polite, knowledgeable, helpful, and a pleasure to work with. Matt worked closely and patiently with me, so that I could get the best deal. I am incredibly greatful! Stacy A. in finance was also amazing to work with. She was incredibly personable, gracious, and helpful. These two made my buying experience great. I will always shop here and continue to refer others here. Matt and Stacy were both wonderful people and I’m glad to have had the pleasure of working with them! More

'18 Equinox Premiere I was so ready to get into this beautiful vehicle and my salesman knew it! I was elated to learn that my chance had finally arrived. My salesman (hi I was so ready to get into this beautiful vehicle and my salesman knew it! I was elated to learn that my chance had finally arrived. My salesman (hi Matt!) called me & said that he had my car and all I had to do was get there!! Talk about prestige - signed my papers, price/term was right, and off I went. On top of his excellent service was a little gift bag for my new car. I will definitely stay with the Pat O'Brien family...this is now my 3rd vehicle! More