Serpentini Chevrolet of Willoughby Hills

Miss Bauer took her time with me on helping me with my 2016 Chevrolet Trax Lt. She is a very pleasant lady to work with 2016 Chevrolet Trax Lt. She is a very pleasant lady to work with More

Great service experience, have had several vehicles repaired here. Will continue to do so for future needs. All employees are very friendly and accommodating. Thanks repaired here. Will continue to do so for future needs. All employees are very friendly and accommodating. Thanks More

Needed a Passenger Head Light On Friday night I discovered the head light was out on the passenger's side. I needed to get to Akron, Ohio by 10:30 a.m. the next day [Saturday]. So On Friday night I discovered the head light was out on the passenger's side. I needed to get to Akron, Ohio by 10:30 a.m. the next day [Saturday]. So Carlee got me in right away and was even able to provide discount in the process. More

LOF Service The entire Chevrolet experience (sales to service) has always been professional! Everyone enjoys the work site! Car has always been delivered as prom The entire Chevrolet experience (sales to service) has always been professional! Everyone enjoys the work site! Car has always been delivered as promised and washed! More

I’m disappointed with my service today. Appointment at 730 when I scheduled the appointment I asked how long will it take because I had to be at work at 10am they told me an hour and then when I arrived j 730 when I scheduled the appointment I asked how long will it take because I had to be at work at 10am they told me an hour and then when I arrived just to make sure I asked again will it’ll be an hour they stated yes it’ll take an hour. I’m not mad at the service or anything I’m mad at bad communication. On the phone he stated it’ll be 275 with Tax ! Then got told 280 ! I missed work because I didn’t get done until 4 hours later !!! I’m so mad about this no discount was given no apologies and the manager didn’t even come talk to me about my issue but it’s ok I just won’t be back again . More

Battery replacement I was able to get an appointment quickly for my battery dropped it off at 330 and it was finished in 2 hours! Great job I was able to get an appointment quickly for my battery dropped it off at 330 and it was finished in 2 hours! Great job More

Early Annual Service Visit Having received an email alert that my oil was low, I called to inquire how far I could drive before bringing the car in. Brendan's (spelling?) answe Having received an email alert that my oil was low, I called to inquire how far I could drive before bringing the car in. Brendan's (spelling?) answer caused me to schedule a few days later to bring in the car 2 months earlier than normal. My appointment also was with him. I arrived early, and was admitted without delay. The oil was changed and all else was checked, the car washed and I was on my way a short time later. Thank you to Brendan and others on the team for making my experience so pleasant. More

service / sales I went in for service and lease was nearing end so sales team did an excellent job of fitting me with what I was looking for and I was able to get out I went in for service and lease was nearing end so sales team did an excellent job of fitting me with what I was looking for and I was able to get out of my current lease with great incentives and get into a new vehicle. More

Great Experiance Great sales experience. Financing department was awesome. Found me the best rates and got me out of there quickly. Car was immaculate when delivere Great sales experience. Financing department was awesome. Found me the best rates and got me out of there quickly. Car was immaculate when delivered. Highly Recommended More

I had a recall on my truck. I was check and back on the road I was happy with overall service. I am never disappointed with the friendliness and treated like the family.my whole family enjoy the professionalism I was happy with overall service. I am never disappointed with the friendliness and treated like the family.my whole family enjoy the professionalism and the friendship we have acquired. More