Serpentini Chevrolet of Willoughby Hills
Willoughby Hills, OH
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They followed through on everything promised With pricing and options not yet known, I ordered a 2020 Corvette months before Chevrolet officially revealed the car. My decision to place the order With pricing and options not yet known, I ordered a 2020 Corvette months before Chevrolet officially revealed the car. My decision to place the order was based on Art Mills promising that I would get my car in early spring 2020, that the pricing would not be above MSRP, and that I would receive best-in-class service for the vehicle. Despite a GM strike and other delays, Art and what is now Serpentini Chevrolet of Willoughby Hills fulfilled all the promises and I am enjoying driving my new Corvette. More
CHECK ENGINE LIGHT WERE ON AND STILL ON I TOOK MY CAR IN FOR SERVICE OVER A MONTH AGO BECAUSE THE CHECK ENGINE LIGHT WERE ON,THE SERVICE REP SAID SOME PARTS WERE IN THE OTHER PART WERE ON B I TOOK MY CAR IN FOR SERVICE OVER A MONTH AGO BECAUSE THE CHECK ENGINE LIGHT WERE ON,THE SERVICE REP SAID SOME PARTS WERE IN THE OTHER PART WERE ON BACK ORDER NEVER CALL TO SAID THE BACK ORDER PARTS WERE IN I HAVE TO DO ALL MY FOLLOW-UP CALL MYSELF CHECK ENGINE LIGHT STILL ON More
Horrible I will NEVER go back I didn't receive call about ordered part they could've cared less , 2 weeks passed still no call cancelled!!!!!!!!!!!!!!!!!!!!!!! I will NEVER go back I didn't receive call about ordered part they could've cared less , 2 weeks passed still no call cancelled!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
FOB OLD CANT USE KEYS everything worked out except for fob that all the keys were missing. I HAD TO ORDER NEW ONE THIS WAS SOLD TO ME WITH FOB WORN OUT everything worked out except for fob that all the keys were missing. I HAD TO ORDER NEW ONE THIS WAS SOLD TO ME WITH FOB WORN OUT More
service was very adequate I was able to get a same-day appointment for which I was very appreciative.. The work was completed in a very timely manner. I also appreciated the I was able to get a same-day appointment for which I was very appreciative.. The work was completed in a very timely manner. I also appreciated the car wash and vacuum. More
We just purchased a new Silverado from Serpentini Chevrolet in Willoughby Hill. Our salesman Art Mills was great while showing and selling us the truck, but failed miserably at the time of delivery. Chevrolet in Willoughby Hill. Our salesman Art Mills was great while showing and selling us the truck, but failed miserably at the time of delivery. He literally walked out of the truck mid way thru explaining the features of the vehicle. We were shocked as watched him drive out of the parking lot while we were still trying to figure out the options. I even called him the next day to explain our displeasure. The dealership was great, but not the salesman! More
I was disappointed that my previous records were not kept but after a full break inspection I needed both front and rear breaks. I had to ask whether or not any other work needed to be done on my car so I’m but after a full break inspection I needed both front and rear breaks. I had to ask whether or not any other work needed to be done on my car so I’m hoping that was checked. More
Receive excellent service for my car was informative on car repair Adjusted to new car service was smooth and efficient Xs thank you for service on my vehicle car repair Adjusted to new car service was smooth and efficient Xs thank you for service on my vehicle More