Serpentini Chevrolet of Willoughby Hills

Just in for routine oil change. Took a couples of hours. Employees are friendly, polite, and professional. Facility and amenities are always very neat, clean, and well stocked. Employees are friendly, polite, and professional. Facility and amenities are always very neat, clean, and well stocked. More

My experience was excellent and I am so glad I went to your dealership. I was treated with respect and the employees took their time with me. While, I was making a decision to find a car. your dealership. I was treated with respect and the employees took their time with me. While, I was making a decision to find a car. More

They sold me the worst car I ever owned in my life and it’s brand new. Phil in service is great but the dealership gets a BIG FAT 0 it’s brand new. Phil in service is great but the dealership gets a BIG FAT 0 More

I waited 2 hours for an oil change/tire rotation. I’ve been coming here since I bought my car and I am not likely to return based on this experience. been coming here since I bought my car and I am not likely to return based on this experience. More

Super easy process, the dealership worked with me even though I came in expecting to not be able to even lease, they were able to get me my truck as a buy instead which was much better. though I came in expecting to not be able to even lease, they were able to get me my truck as a buy instead which was much better. More

Good customer service with sales staff ,resolve 24 hr vehicle problem prompt and easy for me. Would recommend dealer to others. Love my new SUV vehicle problem prompt and easy for me. Would recommend dealer to others. Love my new SUV More

Adviser Gary Heck was very helpful and informative. For the work I had done on my vehicle, everything was done with my satisfaction and in a timely manner. the work I had done on my vehicle, everything was done with my satisfaction and in a timely manner. More

I was having problems with my 2014 Silverado my service advisor was Gary h he immediately had a service diagnosis done and found my battery was very low on output I approved of a new battery and problem so advisor was Gary h he immediately had a service diagnosis done and found my battery was very low on output I approved of a new battery and problem solved thank you gary More

The part I needed was out of Stock. Once they received it ...made Appt. Came in and out. I APPRECIATE the speedy repairs done. This is my 3rd Vehicle purchased from this Dealer. ...made Appt. Came in and out. I APPRECIATE the speedy repairs done. This is my 3rd Vehicle purchased from this Dealer. More

?????????????? should of listen more, somethings Not answered,or said would get back. Never did.Lucad was good no problems. with some it was hard to get a answer?? should of listen more, somethings Not answered,or said would get back. Never did.Lucad was good no problems. with some it was hard to get a answer?? More