Serpentini Chevrolet of Willoughby Hills

This is the third vehicle I have purchased from this dealership and receive good service. This is the only time I have not received a second key dealership and receive good service. This is the only time I have not received a second key More

Always have a man with you when purchasing a new car because some employees take advantage of women being there by themselves. Especially African-American. because some employees take advantage of women being there by themselves. Especially African-American. More

Prompt and excellent service from friendly staff makes me a repeat customer. Mike, the Corvette mechanic, is very knowledgeable and always does a top notch job. a repeat customer. Mike, the Corvette mechanic, is very knowledgeable and always does a top notch job. More

The service as far as the car was great from check in to check out except maybe poor car wash. While in waiting room a tall grey haired guy that worked in showroom tainted my whole experience. Blew his nose check out except maybe poor car wash. While in waiting room a tall grey haired guy that worked in showroom tainted my whole experience. Blew his nose nastily at coffee center then proceeded to make pot of coffee for. everyone without washing or even sanitizing his hands or using gloves that were right there. Hard to think of Serpentini without remembering that. More

My Service representative, Mr. Freedman was wonderful. My Service representative, Mr. Freedman was wonderful, the cleanliness was superb, especially during this time. Mike Campolieti is always so friendly My Service representative, Mr. Freedman was wonderful, the cleanliness was superb, especially during this time. Mike Campolieti is always so friendly and a true value to the dealership. More

My salesperson was great. He had no trouble finding several vehicles for me to choose from. He was very knowledgeable about the vehicle spec's. The sales manager was able to get me a fair deal and I am several vehicles for me to choose from. He was very knowledgeable about the vehicle spec's. The sales manager was able to get me a fair deal and I am satisfied. More

The dealership was willing to give me the trade-in amount I requested for my car. Overall, everything went very smoothly and Dave very helpful I requested for my car. Overall, everything went very smoothly and Dave very helpful More

I leased a new truck had GREAT EXPERIENCE. Highly recommend sales and service dept. They took care of all my needs and my concerns with my new lease recommend sales and service dept. They took care of all my needs and my concerns with my new lease More

A+ Dealership Very nice dealership. No high pressure sale. Knew exactly the vehicle I wanted and I was happy with the purchase price and my trade in amount was fair Very nice dealership. No high pressure sale. Knew exactly the vehicle I wanted and I was happy with the purchase price and my trade in amount was fair. Rick from Mentor More

I’ve been a customer for 15 years and have always been happy. Mario was our previous salesman but Justin Trent took care of us very helpful. happy. Mario was our previous salesman but Justin Trent took care of us very helpful. More