Serpentini Chevrolet of Willoughby Hills

Had warranty work completed and was charged for service. Shame on me for not looking over their work prior to leaving. Had to go back the next day to get my money refunded. Shame on me for not looking over their work prior to leaving. Had to go back the next day to get my money refunded. More

Service was great an prompt very much liked the service I got thank you all.. got thank you all.. More

Mike in service was great!!! He went above and beyond to take care of everything!! Great job!! take care of everything!! Great job!! More

Having an issue with Sirrius XM radio. Unable to get a signal. They diagnosed the issue as a broken antenna. It is a special order part, so the issue is not solved yet. They also washed my 2016 Suburban. signal. They diagnosed the issue as a broken antenna. It is a special order part, so the issue is not solved yet. They also washed my 2016 Suburban. More

Technicians did a great job on my car, I would absolutely recommend to a friend! recommend to a friend! More

The service was awesome I’m very satisfied with my SUV also the vehicle is great also the vehicle is great More

Lucas is an amazing salesman. He knows his stuff and is not pushy at all. I would recommend him highly!! not pushy at all. I would recommend him highly!! More

Been to Serpentini several times and every time I am in for service, they do a great job. for service, they do a great job. More

They were awesome.. Randy and Aramis!!!! Go see them!!! Love my SUV... ❤❤ thank you guys! Love my SUV... ❤❤ thank you guys! More

My overall experience was not very good. Since Chevy recommend that I take my Malibu for service at a dealership, I took it to Serpentini. The mechanic charged me $502, just to diagnose the issue, befor recommend that I take my Malibu for service at a dealership, I took it to Serpentini. The mechanic charged me $502, just to diagnose the issue, before he said that my overall repair is $2500! Then, I decided that it would be worth my while to look at trading it in. I'm not going to hold it against them what is going on with chip shortages, and how much cars cost in general, but my sales experience wasn't that great either. I was taken care of by two salesmen, one of whom seemed to care more about his chimney, than anything. The other guy offered me a very low amount for my vehicle, so I left. I paid off my $502 'repair' fees and took my car somewhere else! I would not advise going here, unless you have a lot of disposable income, and/or like being low balled. I give 2 stars because they were professional and pretty clean. More