Serpentini Chevrolet of Willoughby Hills

Too expensive don't want to take my vehicle to no other place to get worked on don't trust anyone. Just didn't think I would have to pay an arm and a leg for EVERYTHING I get done 😩🤦 place to get worked on don't trust anyone. Just didn't think I would have to pay an arm and a leg for EVERYTHING I get done 😩🤦 More

I have visited the dealer ship only twice; once for general maintenance and once for warranty work. I found the consultant, the greater as professionals. general maintenance and once for warranty work. I found the consultant, the greater as professionals. More

Awesome Everyone was helpful & personable. Mr, Suhy was very helpful in getting my new plates. Laura went out of her way for me and followed up after gettin Everyone was helpful & personable. Mr, Suhy was very helpful in getting my new plates. Laura went out of her way for me and followed up after getting my car. More

AWESOME, JUST AWESOME DID NOT FEEL A SALES WAS TRYING TO BE PUSHED ON YOU. WAS MADE TO FEEL WELCOME BY ALL. LOVED OUR SALES REP ALEA BAUR!!! TOOK IMMEDIATE CARE OF ANYTHING DID NOT FEEL A SALES WAS TRYING TO BE PUSHED ON YOU. WAS MADE TO FEEL WELCOME BY ALL. LOVED OUR SALES REP ALEA BAUR!!! TOOK IMMEDIATE CARE OF ANYTHING WE ASKED. AND SANDY REED? ONLY ONE WORD FOR THIS LADY, '''AWESOME!!!''' THE WHOLE TEAM THERE EVEN THE ONES THAT DID THEIR PART WITH AND THE WORK ON OUR TRUCK THAT WE DIDN'T MEET, GREAT JOB! THANK YOU TO THE WHOLE SERPENTINI TEAM! More

Service staff patient and great. Don't have a GM brand vehicle and the staff was still welcoming and so helpful. Serviced vehicle and ordered needed parts for follow up appointment. Phil Watts is great fr vehicle and the staff was still welcoming and so helpful. Serviced vehicle and ordered needed parts for follow up appointment. Phil Watts is great from the service team! More

good experience They took care of my software issue and did an oil change in and out in 90 min like they said. very clean as well They took care of my software issue and did an oil change in and out in 90 min like they said. very clean as well More

Lucas did a great job finding me my perfect car! He was very friendly and personable, he did not make me feel like it was being pushed which I appreciate. ❤️ very friendly and personable, he did not make me feel like it was being pushed which I appreciate. ❤️ More

My wife and I were really happy with Randy . And the rest of the Willoughby Serpentini staff. We felt that we were really taken care of and matched are needs at a price we could afford. Thank you Joe Schim of the Willoughby Serpentini staff. We felt that we were really taken care of and matched are needs at a price we could afford. Thank you Joe Schimizzi More

Lease another car Art Mills was a pleasure to deal with and was very helpful in choosing a car and setting things up. I love my new car. Art Mills was a pleasure to deal with and was very helpful in choosing a car and setting things up. I love my new car. More

quick service, frendly people Got there on time and car was taken to John Glady for service. Service person went over what was done, paid my bill and was out of there in good time. Got there on time and car was taken to John Glady for service. Service person went over what was done, paid my bill and was out of there in good time. The only thing wrong was no hot water for tea or coffee like you always have! More