Serpentini Chevrolet of Willoughby Hills

professional and efficient Phil Watts handled my service and has been doing so for years. He is very professional and courteous. There was a note for a loaner car to be ready Phil Watts handled my service and has been doing so for years. He is very professional and courteous. There was a note for a loaner car to be ready and paperwork was not ready but Phil handled efficiently and I was able to make my client meeting timely. More

Very friendly and helpful. The only issue I had was how long it took to complete the paperwork. From the time I got there to when I left, I was there 5.5 hrs. long it took to complete the paperwork. From the time I got there to when I left, I was there 5.5 hrs. More

I had one concern. But we worked it out and they were great. Good Experience do use car manager corrected all the issues with a smile. Along with Jeff really went to bed for me. I would consider buying a great. Good Experience do use car manager corrected all the issues with a smile. Along with Jeff really went to bed for me. I would consider buying another car with Jeff as my salesman whether it be new or used More

So helpful.. took care of everything efficiently l.I So helpful.. took care of everything efficiently l. I didn’t get the car I wanted but they made sure that I got something I’d like and staying within So helpful.. took care of everything efficiently l. I didn’t get the car I wanted but they made sure that I got something I’d like and staying within the budget More

That place is great. Highly recommend to anyone who needs service work done on their gm. That also washed my truck when it was done. service work done on their gm. That also washed my truck when it was done. More

my experience wonderful service, Art took care of me, he listened then we got what I wanted. No issues, no problems. I didn't need a lot of instructions cause it i wonderful service, Art took care of me, he listened then we got what I wanted. No issues, no problems. I didn't need a lot of instructions cause it is my third equinox. More

Dave was able to get everything covered under warranty and even offered a complementary rental while the vehicle was serviced! I really appreciated it a lot! and even offered a complementary rental while the vehicle was serviced! I really appreciated it a lot! More

Friendly sales people and managers. Also knowledgeable and worked with us! We originally went there to look at an older vehicle and the pictures did not show that it had rust we were disappointed but got and worked with us! We originally went there to look at an older vehicle and the pictures did not show that it had rust we were disappointed but got a good deal overall buying up. More

My sales team was awesome. I believe they give me a good deal. I am enjoying my new car. I will recommend this dealership to my friends. deal. I am enjoying my new car. I will recommend this dealership to my friends. More

The staff at Serpentine Chevrolet very knowledgeable and Friendly. All the questions I had In regards to my purchase ( A Chevy Colorado) were answered by Carla my saleswoman! Friendly. All the questions I had In regards to my purchase ( A Chevy Colorado) were answered by Carla my saleswoman! More