Serpentini Chevrolet of Willoughby Hills

Painless, efficient and transparent I have no complaints. I called on the phone and spoke to the internet rep. I then went into the dealership in person. They got me in the right car I have no complaints. I called on the phone and spoke to the internet rep. I then went into the dealership in person. They got me in the right car and got me a good deal on my loan from Huntington Bank. More

Good experience As part of an oil change service several checks were included. The inspection uncovered an animal nest in the cabin air filter and out of spec alignm As part of an oil change service several checks were included. The inspection uncovered an animal nest in the cabin air filter and out of spec alignment. Both issues were corrected. The service advisor kept me informed as the work was performed. I was very satisfied with the work. More

Art knows cars This is my 2nd vehicle I purchased from Art. I call him, tell him what I am looking for, and he calls me back with vehicles to look over. He is my fa This is my 2nd vehicle I purchased from Art. I call him, tell him what I am looking for, and he calls me back with vehicles to look over. He is my families "go to person" for a used or new car. Give him a call, you won't regret it.... More

GREAT SERVICE I called in to get an appointment for a wheel alignment and I got an appointment the same day. It only took them about 30 minutes and my vehicle was f I called in to get an appointment for a wheel alignment and I got an appointment the same day. It only took them about 30 minutes and my vehicle was finished. It had been washed also when I picked it up. Great Service! More

Vehicle service. Very knowledgeable, and professional. I didn't feel like I was being taken advantage of because I am a woman, and not familiar with car mechanics/main Very knowledgeable, and professional. I didn't feel like I was being taken advantage of because I am a woman, and not familiar with car mechanics/maintenance ( which thankfully I am!). More

Excellent service from Art Mills This used truck purchase was made very simple by the salesman and he also handled the roof rack installation quickly and efficiently. I would recommen This used truck purchase was made very simple by the salesman and he also handled the roof rack installation quickly and efficiently. I would recommend him as well as the dealership. More

Service was great. The team welcomed me in and everything was good. I am glad even though the name changed the quality of service was still there. was good. I am glad even though the name changed the quality of service was still there. More

Not the usual good service on this visit. Car in on Tuesday, 9:00AM Ready on Thursday around 4:00PM My call on update returned in 3 hours after call to service manager. No car wash. Car in on Tuesday, 9:00AM Ready on Thursday around 4:00PM My call on update returned in 3 hours after call to service manager. No car wash. More

Best I've seen in awhile! The service center at this dealership is wonderful! It is clean, efficient, customer friendly and welcoming. The entire time I was there, they made The service center at this dealership is wonderful! It is clean, efficient, customer friendly and welcoming. The entire time I was there, they made me feel valued as a customer. They kept me informed of their progress on my car and notified me the minute it was done. More

I Had an absolutely wonderful buying experience. This is my second car I bought here and I will never shop anywhere else. Thank you for the help. my second car I bought here and I will never shop anywhere else. Thank you for the help. More