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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

Overview
Reviews
Vehicles
3.4
1,039 Reviews
Call Dealership (440) 348-0504
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2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,039 reviews

December 13, 2021

The servicemen are very courteous and attentive. They keep you informed about your vehicle maintenance currently as well as any upcoming requirements. I received a free car wash and free bottled water as More

by MYKOLBROOKS45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete, Charles Fisher
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Dec 13, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to leave us a fantastic five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.

December 10, 2021

Lucas was awesome to work with. Very attentive and always was quick to respond to me. We love our new Tahoe! More

by ismirf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Monasky
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Dec 10, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you! Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We hope you'll continue to enjoy your new Tahoe!

December 10, 2021

The sales and financing were great to work with -- very friendly and helpful in answering questions. Gojo is a nice guy and worked well with my needs for a vehicle. More

by LUCYLC1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gojko Vujovic
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Dec 10, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Lucy, We are very happy to hear Gojko and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 10, 2021

Service was timely and very professional. No work was started or completed without my approval More

by OGBONNAJACQUELINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Fisher
Report | Print
Dec 10, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Jacqueline, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

December 08, 2021

Everyone is very professional and all the members of the staff are very nice to deal with More

by babyc3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Fisher
Report | Print
Dec 08, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for your kind words for Charles, and for taking the time to leave us this wonderful feedback!

December 08, 2021

David Allen was great! Anyone needs a car go see him. He's honest and will do whatever to help you out. More

by pdjc23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allen
Report | Print
Dec 08, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for your kind words for David, and for taking the time to leave us this wonderful feedback!

December 07, 2021

3rd vehicle purchased from them, great staff. I highly recommend them for any of your vehicle needs! More

by New equinox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Monasky, Ryan McDermott, TJ KNAUF
Report | Print
Dec 08, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

It's great to hear that TJ and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills!

December 07, 2021

I’m so pleased with the service. They heard my needs and they brought forth the effort to make sure they were met! Thank You More

by BRITBRIT300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allen, Randy Greenwood, Ryan McDermott, Aramis Greenwood, Ken Chapman, Charles Fisher
Report | Print
Dec 08, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Brit, Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 05, 2021

some how they never determine how fleet service works every time it has to be explained and re--explained More

by CBAUER4
Price
Recommend Dealer
Yes
Employees Worked With
Charles Fisher
Report | Print
Dec 05, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your thoughts on working with Charles and our team. We're glad to hear we delivered such a great experience!

December 02, 2021

Alan Suhy was kind and thorough - I got a good deal for Alan Suhy was kind and thorough - I got a good deal for my trade in value More

by DFDROSATI2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Suhy
Report | Print
Dec 02, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Alan and hope you enjoy your new vehicle. We truly appreciate your feedback!

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