Serpentini Chevrolet of Willoughby Hills

Would have been 5 stars but I don't drive laying down in my back seat. Had to completely rearrange my seats. Car was in to be detailed but seats still have stains and windows were not cleaned inside. Am I my back seat. Had to completely rearrange my seats. Car was in to be detailed but seats still have stains and windows were not cleaned inside. Am I mistaken in the definition of detailing? I do give xxxxxxto Gary Heck whose was extremely nice and very professional. More

My experience was fantastic and I felt no pressure. The salesperson was very personable. I like to talk so we had some good conversation. Was like a little brother than a salesman. salesperson was very personable. I like to talk so we had some good conversation. Was like a little brother than a salesman. More

Great customer service, the salesman was knowledgeable about the vehicle. They were courteous, professional and very friendly. They worked with my situation and delivered a great vehicle. about the vehicle. They were courteous, professional and very friendly. They worked with my situation and delivered a great vehicle. More

I thought that they were very helpful. I also felt like they handled things in a timely manner. I also thought that everyone was nice and very helpful. they handled things in a timely manner. I also thought that everyone was nice and very helpful. More

The dealership was worked very hard to find a truck that would meet my needs and monetary limits. I am thrilled with my new truck. would meet my needs and monetary limits. I am thrilled with my new truck. More

excellent customer service. Thorough information about the vehicle. Made customer feel comfortable with no pressure. Promptness. Overall excellent experience. Very clean facility. Very personable. ea the vehicle. Made customer feel comfortable with no pressure. Promptness. Overall excellent experience. Very clean facility. Very personable. easy to comprehend about vehicle and warranty. More

All involved, made my truck buying occasion, painless and easy. Also, as a woman, I was treated with respect and kindness. Thank You very much. easy. Also, as a woman, I was treated with respect and kindness. Thank You very much. More

Art Mills A+ great customer service And understanding of Art Mills A+ great customer service And understanding of the vehicle that he is selling. Art is a asset to Serpentine Chevy Willoughby. Thank you Ar Art Mills A+ great customer service And understanding of the vehicle that he is selling. Art is a asset to Serpentine Chevy Willoughby. Thank you Art Frank Sedar More

I brought my SUV in for a oil change and inspection. Since I was waiting for the work to be done, and I did have an appointment, I was told that it would take approximately one hour. The hour passed. Since I was waiting for the work to be done, and I did have an appointment, I was told that it would take approximately one hour. The hour passed. Finally after one hour and 45 minutes, my vehicle was ready. With the pandemic exploding, it was very uncomfortable with the extended time. Please don’t tell someone that it will take an hour when you know it takes a lot longer. Only good thing is that everyone was friendly. 😕 More

Carla was a terrific help to me in leasing a new vehicle. She is a great representative for your company! She was so knowledgeable, and helped in so many ways. She is a great representative for your company! She was so knowledgeable, and helped in so many ways. More