Serpentini Chevrolet of Willoughby Hills

Glenn and Carla work very hard and we're very helpful in making my purchase of my 2021 Chevy Colorado a good experience thank you making my purchase of my 2021 Chevy Colorado a good experience thank you More

Great service dealing with Mike S. We purchased 2 Chevy Trax and are very pleased with the service and professionalism we received. Definitely be back. Trax and are very pleased with the service and professionalism we received. Definitely be back. More

Thanks Art!!! Such a pleasure working with you. You made the process easy and knowledgeable for my first car purchase. Loving my new whip! Thank you the process easy and knowledgeable for my first car purchase. Loving my new whip! Thank you More

Awesome experience. No back and forth. Great deal, and quick turnaround as I was coming from out of town. Would definitely recommend Shad. Some of the paperwork was missing, and he went out of his way to quick turnaround as I was coming from out of town. Would definitely recommend Shad. Some of the paperwork was missing, and he went out of his way to get it and ship it to me. Great salesperson and great dealership! More

Everyone I dealt with was pleasant and helpful , but to charge someone 300 dollars to replace 3 wheel studs is basically robbery ! I didn’t request to replace transmission lines I was told they were leakin charge someone 300 dollars to replace 3 wheel studs is basically robbery ! I didn’t request to replace transmission lines I was told they were leaking, so after 600 dollars in labor I guess it’s time to go somewhere else , after years of service More

I was advised that my credit would be ran with 1 creditor and it was ran with 5 and when I asked they did not have a response. Also, told me I could not be financed and then when I said I would leave, they and it was ran with 5 and when I asked they did not have a response. Also, told me I could not be financed and then when I said I would leave, they Magically was able to do it. When I arrived, they said the vehicle was sold but knew I was coming and did not call me. I was told because they wanted me to pick something else. When I said I was leaving, the vehicle was pulled up and said we do have it. Just a lot of misleading information If I was buying this as my daughter first car, I would of left. I do not like a lot of back and forth and misleading information. More

Very satisfied and I can’t thank you enough for going above and beyond for me, I am referring everyone to you guys, and David Allen is the best above and beyond for me, I am referring everyone to you guys, and David Allen is the best More

Quick process, found the car on carfax. Colin was helpful in making sure I got the car I wanted. The car is working well, great experience overall! in making sure I got the car I wanted. The car is working well, great experience overall! More

Same day reschedule had to wait but everything was taken care of pretty quick no complaints great service and I got a free wash complimentary of the dealership care of pretty quick no complaints great service and I got a free wash complimentary of the dealership More

We drive 40 minutes to Serpentini Chevrolet of Willoughby Hills to have our car serviced, as we have purchased three vehicles from them (Pat O'Brien) and their service department is great! Hills to have our car serviced, as we have purchased three vehicles from them (Pat O'Brien) and their service department is great! More