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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.6
1,036 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,036 reviews

January 19, 2021

I had a great experience with this dealership. The internet specialist responded promptly to my request. I was assigned a salesperson (Alea) who also contacted me promptly. I ended up making a purchas More

by kellychoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alea Bauer
Jan 19, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you, Kelly, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alea here at Serpentini Chevrolet of Willoughby Hills.

January 19, 2021

Carla was amazing enjoyed her focus.called back left messages ect. Now waiting on final check 1600.00 an were good.thanknyou.Curtis Ayers.great More

by SHAKER329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Clayton
Jan 20, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 19, 2021

My experience was great!!! I would definitely recommend Serpentini of Willoughby Hills to friends and family. My sales representative was Ernesto. He went above and beyond. Also David Allen was great More

by eloisebullock6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto, David Allen, Lucas Monasky
Jan 19, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thanks, Eloise, for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!

January 18, 2021

It was a rather nice experience working with Randy. Very satisfied with his knowledge of the car. Will be recommending Serpentini Chevrolet of Willoughby Hills to my family members and friends. More

by LEFINOHIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Greenwood
Jan 18, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Congratulations on your new vehicle! We are so glad that Randy had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 15, 2021

Purchased a 2020 Corvette and couldn't be happier with Purchased a 2020 Corvette and couldn't be happier with the customer service we received. Art was a huge help with every step of the process. More

by KBIHARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Mills
Jan 15, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Corvette! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 15, 2021

My vehicle buying experience, that was gifted to me buy Pablo and Marko, was second to none. Pablo walked a wonderful line of being personable and professional the entire time and Marko did his job quickly More

by thomasliteral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marko jokanovic, Pablo Arredondo
Jan 15, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!

January 15, 2021

Very satisfied with the service and the vehicle I purchased!! Would recommend to family and friends.Pablo was an excellent sale representative as well as the management staff ! More

by KATHY.SCARINZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Arredondo
Jan 15, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for leaving this wonderful feedback for Pablo and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills!

January 15, 2021

Mike and Alan were supper! explained everything if I didn't under stand it the first time they would work with me until I got it More

by BOBBERTIH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Suhy, Mike Pawlowski
Jan 17, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Bob, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Mike, Alan, and our Serpentini Chevrolet of Willoughby Hills team are glad to have you as a customer.

January 13, 2021

Great experience and professionalism at Serpentini Chevrolet. Thanks I would recommend to friends and family. Very helpful And courteous. They washed and filled the tank, much touch. More

by Hannalynn32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carly Folisi, Aramis Greenwood
Jan 14, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

We are very happy to have provided you, Hanna, with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2021

Everyone I worked with was top notch ! Shad, Glen, Alan and Kayla were professional and customer service driven. Extremely pleased with my purchase, the service and the follow up! More

by JACLYNJERSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shad Judge
Jan 12, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Jaclyn, Thank you for taking the time to share your thoughts on working with Shad, Glen, Alan, and Kayla. We're glad to hear we delivered such a great experience!

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