Serpentini Chevrolet of Willoughby Hills

The Service Department sold me on Serpentini as the place I chose to buy my new car! They were polite, professional and thorough in sharing the service and repair information of my 2011 Equinox. I felt that I chose to buy my new car! They were polite, professional and thorough in sharing the service and repair information of my 2011 Equinox. I felt that this must be representative of the dealership, so I took the chance and I'm glad I did! More

Excellent service and staff! My salesman, Jarett Hreha was exceptional and made sure that I was able to get everything that I needed in my Traverse. was exceptional and made sure that I was able to get everything that I needed in my Traverse. More

Waiting for parts to have my vehicle repaired, been 2 weeks and haven’t heard anything yet. Was supposed to be called with in days . weeks and haven’t heard anything yet. Was supposed to be called with in days . More

It was a great experience from start to finish. Would most definitely recommend to my family and my wife's family and to others as well. most definitely recommend to my family and my wife's family and to others as well. More

Awesome customer service!!!! Greg rocks!!!! It was a great experience. I choose this location because of the staff. I live 30 miles away but travel to this location! great experience. I choose this location because of the staff. I live 30 miles away but travel to this location! More

your service dept. needs to be overhauled. i received unsatisfactory sevice on 1-20 for a bad battery that they said was okay. i had it checked by an independent company that does nothing but batteries unsatisfactory sevice on 1-20 for a bad battery that they said was okay. i had it checked by an independent company that does nothing but batteries and charging systems and they had to replace the battery. unfortunately, this probably will cost you a customer. you will not be reccomended. More

Mike P. was great. He went out of his way to get me the accessories I wanted for my Silverado. Thanks again Mike . I will be recommending you to my friends. accessories I wanted for my Silverado. Thanks again Mike . I will be recommending you to my friends. More

I bought a new truck the price sticker that's taped to the window when they service the truck the memorandum paper that's in the window I never got the window when they service the truck the memorandum paper that's in the window I never got More

Brought my car in due to check engine light being on and my car stalls and cut completely off when coming to a complete stop. Paid $405.78 for the same thing to happen the next day. my car stalls and cut completely off when coming to a complete stop. Paid $405.78 for the same thing to happen the next day. More

Carli was very knowledgeable. She deserves a raise. Finance department top notch to help get me loan. Sales manager very willing to help find a comparable car. Finance department top notch to help get me loan. Sales manager very willing to help find a comparable car. More