Serpentini Chevrolet of Willoughby Hills

The last 3 oil changes I had to bring my car back because it was shaky when I but on freeway going 60 from tire rotation. Also I’ve submitted a complaint to corporate regarding work that was done last summer it was shaky when I but on freeway going 60 from tire rotation. Also I’ve submitted a complaint to corporate regarding work that was done last summer. My car is leaking oil around a filter where the piston is I believe that’s what was told to me this time two days ago. I brought the car in for the same issues that car was having last year only to be told it was something else. With same symptoms as before. I’m furious that they are saying another 2k to3k. I also was told check the oil every two weeks or so if I don’t want to put more money into this car and it does have 130k miles. Is this all your car offer is 100k miles More

By far, the best experience I have had with a dealer. Greg was very friendly, available, not pushy at all. And I cannot say enough about Ryan. He listened to my needs, and made it happen. Great guy, grea Greg was very friendly, available, not pushy at all. And I cannot say enough about Ryan. He listened to my needs, and made it happen. Great guy, great team, you have made a new customer, when it's time for my next vehicle, I will be looking there first. More

Great experience! Carla worked hard to locate exact vehicle I wanted and kept me updated constantly. She also had a great understanding of how everything works on my vehicle. Financing also went well. vehicle I wanted and kept me updated constantly. She also had a great understanding of how everything works on my vehicle. Financing also went well. Andrew was very personable and did a great job answering my question he was very efficient getting all the paperwork completed which usually takes to long. More

Carla and the finance team at Serpentini Chevrolet of Willoughby Hills were quick, accommodating and friendly! Carla also helped me to set up my rewards points and service appointment for cosmetic change Willoughby Hills were quick, accommodating and friendly! Carla also helped me to set up my rewards points and service appointment for cosmetic changes! We had a great experience purchasing our new car! More

Mike was very nice and patience with me. Ryan got me the car that i wanted. They both took there time to go over everything with me and made sure i understood. car that i wanted. They both took there time to go over everything with me and made sure i understood. More

Mike P was excellent. He answered all questions and addressed any concerns. I returned and he was able to provide my needed paint stick as well. addressed any concerns. I returned and he was able to provide my needed paint stick as well. More

Excellent service . Mike Pawlowski was great!! He went over and beyond . I have been purchasing my cars from here for years and always satisfied !! will definitely recommend to others. over and beyond . I have been purchasing my cars from here for years and always satisfied !! will definitely recommend to others. More

Mike p was knowledgeable and patient in answering my questions. After detailing the suv had soap stains on the seat and smelled of dirty water. questions. After detailing the suv had soap stains on the seat and smelled of dirty water. More

Service was excellent and on time! I was told truck would be done in one hour and it was. All work was done very Professionally! be done in one hour and it was. All work was done very Professionally! More

I’ve been with agency for a long time and will continue to come. I like your service dept. as well as your sales dept. to come. I like your service dept. as well as your sales dept. More