Serpentini Chevrolet of Willoughby Hills

There was some issue with bringing my car around front after purchase and I waited almost two hours for no reason. Otherwise an acceptable experience after purchase and I waited almost two hours for no reason. Otherwise an acceptable experience More

Awesome sales team! Everyone involved with our purchase were very caring and knowledgeable. Sandy Reed was very nice and helped us on the internet side of the purchase. Thank you all for your time and ser were very caring and knowledgeable. Sandy Reed was very nice and helped us on the internet side of the purchase. Thank you all for your time and service, it was greatly appreciated. I love my new car. More

Art was very helpful and I based my decision using his knowledge. We started looking last fall and the wait was worth it. Your financial man was also helpful knowledge. We started looking last fall and the wait was worth it. Your financial man was also helpful More

Ryan, Carla, and Alan did a great job making it easy to switch to a new vehicle! Would highly recommend the dealership and it’s employees! switch to a new vehicle! Would highly recommend the dealership and it’s employees! More

The staff was nice and knowledgeable. They answered my questions and addressed any concerns that I had. The process of buying a new car want smoothly. questions and addressed any concerns that I had. The process of buying a new car want smoothly. More

I originally started at the Westlake store, I was quickly won over by the great customer service I received when I had my corvette towed there and I have not looked back at the Westlake store. won over by the great customer service I received when I had my corvette towed there and I have not looked back at the Westlake store. More

The service was great. Dealer did not try to push extra stuff on you. Made me comfortable with what I could afford. Great Customer Service. stuff on you. Made me comfortable with what I could afford. Great Customer Service. More

Our company brought a van in that still has bumper to bumper warranty and was told repair would cost $2200.00. We have bought two vans from this location in last 3 years and 6 total vans in the last two. bumper warranty and was told repair would cost $2200.00. We have bought two vans from this location in last 3 years and 6 total vans in the last two. Will never be back. More

Was very helpful to find a car for me to lease at a fast pace! Everyone was extremely helpful and friendly! Would recommend to friends and family!! pace! Everyone was extremely helpful and friendly! Would recommend to friends and family!! More

Excellent dealership and sales person. Patient and going to get the job done. Excellent customer service. Good quality of work. And I love my new car. to get the job done. Excellent customer service. Good quality of work. And I love my new car. More