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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.6
1,036 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,036 reviews

March 08, 2021

Sociable service, and employees are able to help you get what you are looking for. Very agreeable with price values and helpful to the buyers standards. More

by Bradenfisher23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shad Judge
Mar 08, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!

March 08, 2021

Shad was our sales person and he was amazing i appreciate ur help with finding our 17 year olds son first car I’ll be back soon More

by tturpin1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Reed, Shad Judge
Mar 09, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.

March 04, 2021

Awesome experience with sales and finance. Took care of my lease turn in as i arrived and made everything simple from there. Look for Art Mills in Sales More

by mthompson23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Mills
Mar 04, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your thoughts on working with Art and our team. We're glad to hear they delivered such a great experience!

March 03, 2021

It was a wonderful experience. Everyone was friendly and courteous. Totally non-judgmental experience. They made what was thought impossible, possible . The whole process was easy and seamless. More

by jkilecooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Greenwood, Sandy Reed, Aramis Greenwood
Mar 03, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 02, 2021

Nice, friendly, got what I wanted, but was not expecting, happy to do business with, would recommend to others, convenient location, good advertising. Like the salespeople. More

by RedLady57!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Reed, Jim Setele, Michael Sintoni
Mar 03, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Mar 04, 2021 -

RedLady57! responded

You are most welcome!

March 01, 2021

Amazing complete they got the job done so fast and very reliable and low rates! I’ve got denied by many dealers but them! 10/10 More

by VinnyNDez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McDermott, Shad Judge
Mar 02, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much, Vinny, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Serpentini Chevrolet of Willoughby Hills!

March 01, 2021

Clean, friendly, professional and will find the best deals to for your needs. Answered all questions and called later to see if I was satisfied with my purchase More

by hattiaparks17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pawlowski
Mar 02, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 01, 2021

My service was very quick and they took care of all recalls and looked over the care and future needs of my vehicle , thank you for such great care , More

by jjernejcic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McDermott
Mar 02, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 25, 2021

Alea was wonderful she made sure she made a way for me to get in the car I really wanted I give her a A++++ More

by REGINAWOODLAND070591
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alea Bauer
Feb 25, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Regina, Thank you! Alea and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.

February 24, 2021

Great experience. Friendly people who are very knowledgeable. Showroom was clean and I would recommend the dealership and the people to my friends and family More

by SNYDER2705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McDermott, Jeff Shinhearl
Feb 24, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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