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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.6
1,036 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,036 reviews

March 25, 2021

Art Mills is the reason we bought a vehicle at Serpentini Chevrolet. We had experience with Art from when we bought our Toyota Sienna three years ago.. More

by GRANDSWEEP92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Mills, Aramis Greenwood
Mar 26, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Art and our sales team, and we look forward to working with you again.

March 25, 2021

Excellent People Excellent Service I love coming here!! I wouldn't buy a vehicle from anywhere else. Carla was very friendly and hard working. I would most definitely come back to do business again. More

by LAMIKAGARDNER.LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Clayton, Aramis Greenwood
Mar 26, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad to hear that Carla and our sales team were able to help find you the perfect vehicle, and we hope to see you again!

March 24, 2021

I had a great experience at Sepentini when I took my Impala in for service. The tech was detailed when he inspected my vehicle before it went to the mechanic I received my car on time when promised and More

by TSHERMAN21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Benin, Sarah Lapuma, Carla Clayton, Art Mills, Sandy Reed, Candi Brooks, Walt Queisser
Mar 25, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thanks for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!

March 23, 2021

I have always bought Chevrolet vehicles for many years MY father worked for the Chevrolet plant in Parma, Ohio until he retired, and he only bought Chevy's so I fell in love with them. there quality low More

by JOEANN23HARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Allen, Jim Setele, Ryan McDermott
Mar 24, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thanks, Joeann, for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!

March 22, 2021

My whole experience was great Carla was nice an friendly things was explained out me she was able to work me through each an every thing More

by SUZETTE112678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Clayton
Mar 22, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

We are very happy to hear that Carla provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 22, 2021

I had a great experience at Serpentini Chevrolet . Everyone was very friendly and made sure that I was taken care of. Art explained everything in detail about the vehicle that I purchased and I felt More

by RKOZAN70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Mills, Sandy Reed
Mar 22, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 21, 2021

Not friendly, took much longer than told, never updated me on length of time and what was going on, never checked the tire pressure of which I specifically asked for. More

by Margo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
glenn
Apr 07, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your feedback, Margo. Someone from our management team will be in touch shortly.

March 20, 2021

Nice and clean. Nice and friendly many people came and checked on us to see if we needed anything. Staff very knowledgeable and answered our questions More

by mmsvoboda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McDermott, Mike Pawlowski
Mar 21, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

March 17, 2021

Excellent treatment, and very professional. Mason was very helpful and found me the perfect car! He was very knowledgeable and explained everything about my car! More

by debbies2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Monasky
Mar 18, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for your business and this review. We're happy to hear Mason was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 17, 2021

Excellent service and treatment.You really know this Excellent service and treatment. You really know this business. I will do business with you for many years to come. TJ is the best sales person I ev More

by Chakaranas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ KNAUF
Mar 17, 2021 -

Serpentini Chevrolet of Willoughby Hills responded

Thank you for taking the time to share your feedback with us. TJ and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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