Serpentini Chevrolet of Willoughby Hills

I received a survey today but it was not working. So for my review since I couldn't reply to the survey would be that my husband and I had decide not to returned to our previous car dealership because of th my review since I couldn't reply to the survey would be that my husband and I had decide not to returned to our previous car dealership because of the way we were treated for the past seven years. So we drove to Serpentini Chevrolet, I had already done research on this dealership. Randy, one of the salesmen was very helpful in helping this senior couple and made buying another new car relaxing. Thank you, Randy. More

Very satisfied with my experience, and the sales staff. Would definitely recommend them to anyone looking for people who work to get you into a new vehicle. Would definitely recommend them to anyone looking for people who work to get you into a new vehicle. More

great experience ,very helpful and professional ,made me feel comfortable with my buying experience . my salesman was very helpful and took time to have the car all detailed and fluids topped off feel comfortable with my buying experience . my salesman was very helpful and took time to have the car all detailed and fluids topped off More

Phil Watts in service provided a loaner car and made the $1,000 repair more palatable. He kept me informed and was pleasant to work with. $1,000 repair more palatable. He kept me informed and was pleasant to work with. More

Mike is my sales representative and went out of his way to make sure every detail was completed. He promptly returned my calls and explained things so I could understand. I got a better picture of the de to make sure every detail was completed. He promptly returned my calls and explained things so I could understand. I got a better picture of the dealership and the many services they provide and could offer on my next vehicle. More

My husband and I have bought two new cars from this location in the last six months. My salesman, Jeff Shinhearl, and all of his associates are easy to work with and talk you through every step of the location in the last six months. My salesman, Jeff Shinhearl, and all of his associates are easy to work with and talk you through every step of the car buying procedure. Highly recommend shopping for a new or used car here! More

They are all friendly and professional. I never have to wait too long, and my car is always running very well. This is my third lease with Them (once Pat O'Brien, now Serpentini.) wait too long, and my car is always running very well. This is my third lease with Them (once Pat O'Brien, now Serpentini.) More

After a situation with our first salesman, Carla stepped in and helped us. She was so professional and cared about all my needs for what I was looking for. She helped us out with whatever we needed on our e in and helped us. She was so professional and cared about all my needs for what I was looking for. She helped us out with whatever we needed on our end to make the sale final and on her end, she went above and beyond to make the sale final for us. Carla and my fiance were on the phone back and forth with each other the whole day we got the car, letting us know how everything was going with the final purchase. Once the purchase was final, she took the time to show me how everything worked and helped me set up my On Star. If anyone is looking for a vehicle or need any help, I highly recommend Carla and the team at serpenti Chevy in Willoughby hills. More

Amazing sales process. In and out very quickly. Very honest sales staff. I wouldn’t go anywhere else for my vehicles. Will send people their way. honest sales staff. I wouldn’t go anywhere else for my vehicles. Will send people their way. More

I came in for an oil change and tire rotation. The service was quick and good. They also hand cleaned my 2021 Camaro for me. service was quick and good. They also hand cleaned my 2021 Camaro for me. More