Serpentini Chevrolet of Willoughby Hills

Randy was great. Tires took a few days to come in, but Randy delivered the truck to me(2 hour drive). Also mailed my garage door opener I left in the trade in. Great customer service! Randy delivered the truck to me(2 hour drive). Also mailed my garage door opener I left in the trade in. Great customer service! More

I stopped in to look at a used truck I saw on line and ended up purchasing a much newer truck. Mike from your sales team was easy to work with and so was the gentleman from the finance department. ended up purchasing a much newer truck. Mike from your sales team was easy to work with and so was the gentleman from the finance department. More

We bought a beautiful 2014 Chevy Suburban. Sandy Reed answered my online inquiry and was very efficient and helpful in setting up the appointment. We came to the store and met with Mike P. We took a tes answered my online inquiry and was very efficient and helpful in setting up the appointment. We came to the store and met with Mike P. We took a test drive, went through finance and were the owners of our new truck in about 2 hours. Great experience all around! More

Hard working people never giving up on you, making things happen for their customers. They don’t leave any stones unturned until you are a satisfied customer. I highly recommend this Dealership Thank you for happen for their customers. They don’t leave any stones unturned until you are a satisfied customer. I highly recommend this Dealership Thank you for a great deal on my new car. More

I’m not happy because less then 24 hours my truck broke down and you guys are trying to make me pay for it t down and you guys are trying to make me pay for it t More

The team was awesome to care of us. Got the deal done the same day! My brother-in-law was accommodated very well and they had no problem helping him with his handicap same day! My brother-in-law was accommodated very well and they had no problem helping him with his handicap More

Great service , Mike was very helpful in communicating with me via txt the updates of the service side for a faulty something that got fixed under warranty. with me via txt the updates of the service side for a faulty something that got fixed under warranty. More

Nice experience. Took a while though. Ordered in August 2019 and finally received in May 2021. Would buy another vehicle from Art the next time. 2019 and finally received in May 2021. Would buy another vehicle from Art the next time. More

Great people to work with, overall experience went great for purchasing our 3500 Silverado! Mike P. was very friendly and got the deal done for us. for purchasing our 3500 Silverado! Mike P. was very friendly and got the deal done for us. More

My service was very satisfactory There was great communication and I felt they wanted to make sure my wife and I were taken care of. We will be back. communication and I felt they wanted to make sure my wife and I were taken care of. We will be back. More