Serpentini Chevrolet of Willoughby Hills

totally love carla and her service she handled all my needs and gave me a person who i can contact in the future thank you needs and gave me a person who i can contact in the future thank you More

Service was awesome and they provided a rental car, all by accepting a used car warranty sold by the previous GM dealership! It was a very labor-intensive service, I am sure! by accepting a used car warranty sold by the previous GM dealership! It was a very labor-intensive service, I am sure! More

My rating is because 1. I had a $15.00 coupon and only My rating is because 1. I had a $15.00 coupon and only received $9.50 off the cost for service. 2. After completing service they did not wash my ca My rating is because 1. I had a $15.00 coupon and only received $9.50 off the cost for service. 2. After completing service they did not wash my car. Other dealerships provide this service. More

We went to the dealer mostly just looking to see what was available. TJ was very helpful and we ended up buying a new car that same day. It was nice not being pressured. They just helped us get to a comfort available. TJ was very helpful and we ended up buying a new car that same day. It was nice not being pressured. They just helped us get to a comfort level that made us happy. More

Alea was very patient, and concerned with my satisfaction of purchase.once approved everything moved so quickly, that in process of signining paper work discovered Carfax noted minor damage.wish i could have of purchase.once approved everything moved so quickly, that in process of signining paper work discovered Carfax noted minor damage.wish i could have seen prior to completion of transaction More

They worked with me to get the best deal for the vehicle that I wanted. My sales person art was great, straight to the point and honest. that I wanted. My sales person art was great, straight to the point and honest. More

TJ was wonderful !!! He was patient, helpful, courteous, respectful, friendly and knowledgeable! I love my Trax ! Going forward, see you for maintenance! Thank you so much !! respectful, friendly and knowledgeable! I love my Trax ! Going forward, see you for maintenance! Thank you so much !! More

I had a great experience while selecting my vehicle, lots of helpful people. No pressure and great selection of vehicles, I am very happy with my experience of helpful people. No pressure and great selection of vehicles, I am very happy with my experience More

Didn’t expect to get a new vehicle but the Serpentini team made it work!! I definitely will be coming back to get an upgrade in the future team made it work!! I definitely will be coming back to get an upgrade in the future More

I worked with Jeff Shinhearl as my salesman, he is a long time family friend. I also worked with Ryan(sales manager) and Andrew(Finance) I had worked with Ryan and Andrew in 2020 when I purchased my 2019 sil time family friend. I also worked with Ryan(sales manager) and Andrew(Finance) I had worked with Ryan and Andrew in 2020 when I purchased my 2019 silverado. I spoke with Jeff about about a 2020 I seen on their new vehicle inventory and he had me come in to run numbers. With this groups help and not only working with my hours of availability and helping me get the payment I needed to be at I was able to leave in another new truck this visit as well. 10 out of 10 highly recommend working with these 3 if your looking to get a vehicle. More