Serpentini Chevrolet of Willoughby Hills

Great place! Fast and efficient! Got me what I wanted and for the price I was looking for! They have been in constant contact afterwards as well to see how everything is going! for the price I was looking for! They have been in constant contact afterwards as well to see how everything is going! More

Everyone was super nice and very thorough throughout the deal!!! They took time to make sure I was happy!!! They also made sure I was comfortable. deal!!! They took time to make sure I was happy!!! They also made sure I was comfortable. More

Everyone I dealt with at the dealership was very professional, the salesman Art Mills the best, all sales staff, financial people made this purchase very easy professional, the salesman Art Mills the best, all sales staff, financial people made this purchase very easy More

EVERYONE WAS PROMPT AND VERY POLITE. THANK YOU FOR YOUR GREAT SERVICE. THE SERVICE WAS ALSO VERY PROMPT AND EFFICIENT. EVERYONE WAS ALSO VERY KNOWLEDGEABLE IN THEIR SERVICE. GREAT SERVICE. THE SERVICE WAS ALSO VERY PROMPT AND EFFICIENT. EVERYONE WAS ALSO VERY KNOWLEDGEABLE IN THEIR SERVICE. More

Salesman was great. Walt made everything seem seamless and simple. That's how buying a car should be like. This is my second vehicle from this dealership. and simple. That's how buying a car should be like. This is my second vehicle from this dealership. More

Excellent service. Always a great experience at the Willoughby location. This was a routine service, however, the previous problems I had with the 4x4 system the service tech & Phil went above and beyo Willoughby location. This was a routine service, however, the previous problems I had with the 4x4 system the service tech & Phil went above and beyond to correct the issue More

Salesman was attentive and worked with me to get this car! He came in on his day off to accommodate my schedule and complete the sale. car! He came in on his day off to accommodate my schedule and complete the sale. More

I was already disappointed that my 2020 Equinox required a new fuel pump. I was unable to get a rental while my car was being repaired. I was told there was a shortage on rentals. I'd already missed one day a new fuel pump. I was unable to get a rental while my car was being repaired. I was told there was a shortage on rentals. I'd already missed one day of work When I picked my car up on May 27th I called twice prior to that to see if it was ready for pickup. No one called to tell me my car was ready. I had my husband take me to the dealership and saw my vehicle sitting in the parking lot. My technician, David, was really nice but obviously overworked. Everyone seemed a little overwhelmed. I have gone to this dealership many times in the past but this is the most dissatisfied I've ever been. More

Service was excellent! They did everything they could to get me the car I wanted and I got it. It wasn’t an all day process like most dealerships. And everyone was very nice and friendly get me the car I wanted and I got it. It wasn’t an all day process like most dealerships. And everyone was very nice and friendly More

The whole process was a pleasure. Art Mills was great to work with. he said he's available on an on-going basis for any issues with the Vette. work with. he said he's available on an on-going basis for any issues with the Vette. More