Serpentini Chevrolet of Willoughby Hills

Great service. Great pricing and professional staff. The finance department helped me get the best interest rate. The inventory of cars was wonderful. The sales team helped me make the right choi The finance department helped me get the best interest rate. The inventory of cars was wonderful. The sales team helped me make the right choice More

Super helpful, and quick to answer any questions I had! Grateful to have found the right car the right price for me. Thank so much! Grateful to have found the right car the right price for me. Thank so much! More

They were behind in servicing cars. Took me 4 hours to get an oil change but they were very accommodating. Thank you guys for being accommodating get an oil change but they were very accommodating. Thank you guys for being accommodating More

Yes I would recommend great service great people yes yes thanks so much everyone for all your help and thanks for my new equinox truck thanks so much everyone for all your help and thanks for my new equinox truck More

I did a lot of searching for a truck before calling Mike C. You guys have a larger selection of trucks than anybody else I looked at. Good great service from Mike C., Mike P., Glenn, and Andrew. After 4 pr C. You guys have a larger selection of trucks than anybody else I looked at. Good great service from Mike C., Mike P., Glenn, and Andrew. After 4 previous Ford trucks, I am now the owner of a Chevy. Thanks again. More

My car was help in shop with parts in hand for a month without being worked on. Kept calling no call backs. Kept going in and in and still hardly getting anywhere. Worst service ever. without being worked on. Kept calling no call backs. Kept going in and in and still hardly getting anywhere. Worst service ever. More

People there are very helpful and considerate of your needs my service person I believe named Phil was awesome. He was helpful and quick getting my vehicle turned around. See him awesome needs my service person I believe named Phil was awesome. He was helpful and quick getting my vehicle turned around. See him awesome More

Good people, good service, very friendly. I will use this dealer again. They worked very hard for me when it was very difficult to find an SUV. this dealer again. They worked very hard for me when it was very difficult to find an SUV. More

Car was taken in for oil change and tire rotation. Took about an hour very pleasant to deal with went over the inspection analysis that was done. about an hour very pleasant to deal with went over the inspection analysis that was done. More

Had a scheduled service appointment. waited for two and a half hours after the appointed time. No communication from the service dept. I finally checked with them and was told that they would start on my car half hours after the appointed time. No communication from the service dept. I finally checked with them and was told that they would start on my car right away. Five minutes I received a message that my son was in the hospital so I went back to the service department to see if they could expedite the work on my car and was told that there was still one car ahead of me. I had to ask for my car back and leave with no service. Absolutely deplorable service. I doubt that I will ever use this dealership again. More