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Serpentini Chevrolet of Willoughby Hills

Willoughby Hills, OH

3.5
1,038 Reviews

2810 Bishop Rd

Willoughby Hills, OH

44092

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Showing 1,038 reviews

January 16, 2015

So thankful I had the BEST experience purchasing my 1st car! I've always dreamed of having a Camaro. My boyfriends father had one and I fell in love and I finally purchased my dream car! Thank you to my manager More

by luxurysfinest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and Ryan
November 07, 2014

3 hour oil change WITH AN APPOINTMENT? Had an 8:30am oil change appointment. So did 15 others! Was told it would be at least a 2-3 hour wait. Why not just be honest when booking appointment More

by Dgoebelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
October 07, 2014

Final Nightmare We brought our Captiva in for an oil change approx. 3 weeks ago. Prior to that we hadn't been having any problems. After the oil change, our Captiva More

by kids n cats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown - didn't introduce himself
September 19, 2014

Restore front end parts of S10 Lower control arm FAIL Larry and his Techs kept my truck from the CRUSHER!!! They restored Ball joints, stabilizers, wheel bearings, etc. All were very professional. Your c More

by wadeco2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Clement Jr
August 14, 2014

An unexpected all day test drive I was just there for a service visit, ended up taking the new Impala home for the day. I'm hoping all goes well Arnold More

by Arnold Matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margarit Friedman
July 09, 2014

Great Dealership ! Great Dealership with friendly &knowledgable staff. They gave me an awesome deal and great trade in price as well. Definitely will recommend to my fam More

by Roddy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Benin & Mike Campola
June 01, 2014

Great first impression !! The friendly, knowledgeable staff is focused in my complete satisfaction by getting things done right the first time , creating a positive first impre More

by DANIELREDWOOD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 14, 2014

An unexpected pleasure. Bringing a car in for service following a brutal winter is not for the faint of heart. So there was great trepidation when I brought my wife's 2011 Ma More

by dkunsm0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Murray
September 03, 2013

Dealership did not redeem coupon/discount based on technicality (even after I asked if there were any prior to arriving, and was told no-they did not accept electronic coupon, and this was NOT communi More

by AshleyLowry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
October 09, 2012

This was the best experience I've ever had buying a vehicle. Tera and Jeff went above and beyond finding me the "perfect" car. I had family with me and all of us were treated excellent. I'm so happy wi More

by pattysustar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tera Wills and Jim Steele
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