Serpentini Chevrolet of Willoughby Hills

liked working with Brian I worked with a very good service representative. I will come back for him. convenient to home and easy in and out. Small enough dealership to be I worked with a very good service representative. I will come back for him. convenient to home and easy in and out. Small enough dealership to be personal More

service Dealerships great but my last visit to the service department was a disaster I waited over 3 hours for a oil change which I have never done. Hope ser Dealerships great but my last visit to the service department was a disaster I waited over 3 hours for a oil change which I have never done. Hope service get better More

Recall repair on ignition. Remote start battery repair X2! Professional service provided by customer friendly staff in a timely way. Thanks! There is no words to describe our satisfaction other people Han th Professional service provided by customer friendly staff in a timely way. Thanks! There is no words to describe our satisfaction other people Han than the first 12. We will be back this coming Friday with my wife's 2006 Impalla. More

Immediate Service needed At lunch time I realized a problem with my vehicle that didn't rectify after work. I eventually left my car at work and called Pat O'Brien 1st thing t At lunch time I realized a problem with my vehicle that didn't rectify after work. I eventually left my car at work and called Pat O'Brien 1st thing the next morning. I was reminded of GMC towing; provided the number and they arrived within an hour of my call. My vehicle was accessed and repaired in under 24 hours. I was updated throughout the process and very pleased with the smooth process. More

Oil change, tire rotation, recall attention Original salesperson and buying experience was exceptional. Customer service is always professional. Wait time is reasonable. I am very pleased with Original salesperson and buying experience was exceptional. Customer service is always professional. Wait time is reasonable. I am very pleased with my interactions with staff and service. More

Finding a new SUV to replace the 2005 Crossover Friendly, Informative, Willing to answer all questions and Desire to assist in finding the car best suited for our needs. The entire worked together Friendly, Informative, Willing to answer all questions and Desire to assist in finding the car best suited for our needs. The entire worked together to please us . More

Oil change, rotate tires,car wash,safety checks etc. I was pleased with the fine service. Scheduled maintenance was taken care of efficiently. I would definitely recommend this dealership to anyone lo I was pleased with the fine service. Scheduled maintenance was taken care of efficiently. I would definitely recommend this dealership to anyone looking for a good place to go. We love our Equinox. Thank you Brian Stofko. More

Great service Phil and his staff provide world class care for my gm product. It's an easy decision to spend my money with this dealership and service team that put Phil and his staff provide world class care for my gm product. It's an easy decision to spend my money with this dealership and service team that puts the customer first! More

service I had to take my car in for service and I was very shocked that I wasn't there long in & out Thanks Phil Watts!!! I had to take my car in for service and I was very shocked that I wasn't there long in & out Thanks Phil Watts!!! More

Communication I gave my info,but before I did I talked about my credited issues etc.. I had 3-4 calls a week from Patrick,Bill and another gentlemen.But after they I gave my info,but before I did I talked about my credited issues etc.. I had 3-4 calls a week from Patrick,Bill and another gentlemen.But after they ran my credit,ran my cosigners credit No one called,emailed or said anything to me.I called for them to tell me they can't help me. Yes I know my credit is bad, but don't treat me as such.I was also told that is some prejudice here at this location. So I would say treat all people the same bad/good credit, black/white, little money/plenty money. Be fair Thank you More