Serpentini Chevrolet of Willoughby Hills

Great Experience My experience with Alan, a salesman at Pat O'Brien Chevrolet, was very good. He was professional courteous and made the experience of buying a car ve My experience with Alan, a salesman at Pat O'Brien Chevrolet, was very good. He was professional courteous and made the experience of buying a car very easy. Additionally, the finance department got us through the paperwork very quickly. A positive experience all around! More

Routine Maintenance made easy Gary Heck of the Pat O'Brien Chevrolet East Service team continually goes above and beyond to make sure that both of my Chevy's - My Certified PreOwne Gary Heck of the Pat O'Brien Chevrolet East Service team continually goes above and beyond to make sure that both of my Chevy's - My Certified PreOwned 2012 Malibu and my daughters 2015 leased Cruise in tip-top running shape at all times. He makes certain that his crew doesn't short-cut anything, that all fluids are topped off, no dirt or oil is in either of our vehicles, that they are washed and that we are 110% satisfied at all times. (He deserves a shout-out and a raise!). More

excellent service after being given the run around thanks to Pat O'Brien my car is finally fixed and I am so very happy now very helpful ! after being given the run around thanks to Pat O'Brien my car is finally fixed and I am so very happy now very helpful ! More

Regular Service I always have a good experience at Pat O'Brien. The service team is courteous & knows their job. They have a comfortable waiting area and that makes I always have a good experience at Pat O'Brien. The service team is courteous & knows their job. They have a comfortable waiting area and that makes the experience great. More

Great experience My experience with your salesmen Mario has always been excellent.The finance department was also very helpful and a pleasure to work with.I also had t My experience with your salesmen Mario has always been excellent.The finance department was also very helpful and a pleasure to work with.I also had to use the body shop very good experience with them too. More

Efficient customer service The service department are very knowledgeable about the vehicle and services needed. The car was ready for pick-up when promised. Thank You Pat O' The service department are very knowledgeable about the vehicle and services needed. The car was ready for pick-up when promised. Thank You Pat O'Brien for really being there for me. Andrea More

Professional facility and personnel We have purchased our second car from Pat O'Brien and are thoroughly pleased with all aspects of their business. Great job, Pat O'Brien Chevrolet! We have purchased our second car from Pat O'Brien and are thoroughly pleased with all aspects of their business. Great job, Pat O'Brien Chevrolet! More

good experience sales person tish was prompt but detail crew didn't clean my car up good at all!! my sales person promised to get it detailed properly. sales person tish was prompt but detail crew didn't clean my car up good at all!! my sales person promised to get it detailed properly. More

professional I was asked 3 times if I wanted something to drink. I was told what they found with my car and how long it would be until it was done. I was asked 3 times if I wanted something to drink. I was told what they found with my car and how long it would be until it was done. More

no heat in my chevy volt service advisor took extra time to determine the problem I was satisfied we were on the same page and that the service tech had the necessary info to service advisor took extra time to determine the problem I was satisfied we were on the same page and that the service tech had the necessary info to resolve the problem More