Serpentini Chevrolet of Willoughby Hills

Regular Service I always have a good experience at Pat O'Brien. The service team is courteous & knows their job. They have a comfortable waiting area and that makes I always have a good experience at Pat O'Brien. The service team is courteous & knows their job. They have a comfortable waiting area and that makes the experience great. More

Great experience My experience with your salesmen Mario has always been excellent.The finance department was also very helpful and a pleasure to work with.I also had t My experience with your salesmen Mario has always been excellent.The finance department was also very helpful and a pleasure to work with.I also had to use the body shop very good experience with them too. More

Efficient customer service The service department are very knowledgeable about the vehicle and services needed. The car was ready for pick-up when promised. Thank You Pat O' The service department are very knowledgeable about the vehicle and services needed. The car was ready for pick-up when promised. Thank You Pat O'Brien for really being there for me. Andrea More

Professional facility and personnel We have purchased our second car from Pat O'Brien and are thoroughly pleased with all aspects of their business. Great job, Pat O'Brien Chevrolet! We have purchased our second car from Pat O'Brien and are thoroughly pleased with all aspects of their business. Great job, Pat O'Brien Chevrolet! More

good experience sales person tish was prompt but detail crew didn't clean my car up good at all!! my sales person promised to get it detailed properly. sales person tish was prompt but detail crew didn't clean my car up good at all!! my sales person promised to get it detailed properly. More

professional I was asked 3 times if I wanted something to drink. I was told what they found with my car and how long it would be until it was done. I was asked 3 times if I wanted something to drink. I was told what they found with my car and how long it would be until it was done. More

no heat in my chevy volt service advisor took extra time to determine the problem I was satisfied we were on the same page and that the service tech had the necessary info to service advisor took extra time to determine the problem I was satisfied we were on the same page and that the service tech had the necessary info to resolve the problem More

liked working with Brian I worked with a very good service representative. I will come back for him. convenient to home and easy in and out. Small enough dealership to be I worked with a very good service representative. I will come back for him. convenient to home and easy in and out. Small enough dealership to be personal More

service Dealerships great but my last visit to the service department was a disaster I waited over 3 hours for a oil change which I have never done. Hope ser Dealerships great but my last visit to the service department was a disaster I waited over 3 hours for a oil change which I have never done. Hope service get better More

Recall repair on ignition. Remote start battery repair X2! Professional service provided by customer friendly staff in a timely way. Thanks! There is no words to describe our satisfaction other people Han th Professional service provided by customer friendly staff in a timely way. Thanks! There is no words to describe our satisfaction other people Han than the first 12. We will be back this coming Friday with my wife's 2006 Impalla. More