Serpentini Chevrolet of Strongsville

I was really pleased with my service. Jonnie was very professional. Greatly appreciated his professionalism. Jonnie was very professional. Greatly appreciated his professionalism. More

Always kind and very direct on what is needed. Gave option on what I wanted to do. Actually, worked with Kyle Gave option on what I wanted to do. Actually, worked with Kyle More

Absolutely knowledgeable, and a great professional! As well as provides customer interface with insights and status progress. As well as provides customer interface with insights and status progress. More

This dealership both Russ and their manager went out of their way to make a bad situation turn to a positive outcome. I was really pleased how it all worked out. We came all the way from the eastside their way to make a bad situation turn to a positive outcome. I was really pleased how it all worked out. We came all the way from the eastside to purchase a car there.. Dealerships in most cases are ones we dread but I can assure you they are not like other dealerships I have dealt with in my past and I find them to be honest and upfront to make everything work out! Try them out you wont be disappointed- at least we weren't! More

The whole sales team are great to work with, would give more stars if possible. more stars if possible. More

We drove in from Pennsylvania and arrived a little later than planned. Since we were buying two cars, we ended up staying well past closing, but Ricardo and Santiago never made us feel rushed. Talking with than planned. Since we were buying two cars, we ended up staying well past closing, but Ricardo and Santiago never made us feel rushed. Talking with both of them felt more like talking to friends than salespeople, and it was clear they genuinely wanted what was best for us. They were both incredibly kind, helpful, and friendly throughout the entire process. Santiago mentioned he was new to the job, but you never would have guessed it. He was knowledgeable, professional, and went above and beyond to make sure everything went smoothly. Ricardo was just as attentive and easy to talk to, and together they made the whole experience comfortable and stress-free. They both have bright futures in sales and are tremendous assets to the team. Thank you both for making what could have been a long day such a great experience! More

Like the others have said. I was greeted right away. Plenty of staff to take care of you. Mike got me signed in and taken care of. My repair was done correctly. I'm happy. N I was greeted right away. Plenty of staff to take care of you. Mike got me signed in and taken care of. My repair was done correctly. I'm happy. Nice place to go. Thank You. More

Pulled up to service bay and was greeted right away. Got me checked in 10 minutes before my appointment and was told 2 hours should be my wait time. They kept me informed on what needed done and they fi Got me checked in 10 minutes before my appointment and was told 2 hours should be my wait time. They kept me informed on what needed done and they finished in an 1 hour 45 mins. Coming back in 2 weeks to have warranty work done and will see how that turns out More

The service was excellent , Thanks to my salesperson Summer and to the other staff that made it possible for me to get into a great pre-owned vehicle the same day and be on my way! Summer and to the other staff that made it possible for me to get into a great pre-owned vehicle the same day and be on my way! More