Serpentini Chevrolet of Orrville

I had the WORST experience with the salesman Matt M. @ Serpentinic Chevy in my life. He promised photos, he would get back to me and never did. I could tell he wanted to sell it someone else. Not an hon @ Serpentinic Chevy in my life. He promised photos, he would get back to me and never did. I could tell he wanted to sell it someone else. Not an honest person... More

Our son found the Malibu that he wanted at Serpentini in Orrville. We live in Parma and our son lives in Warren so I went first to make sure the car was still available before he made the trip. There it was Orrville. We live in Parma and our son lives in Warren so I went first to make sure the car was still available before he made the trip. There it was in the showroom and as I walked I was greeted by Jessie and he offered me something to drink. That wasnt how we were greeted at Ganley Chevrolet days earlier. I was introduced to our salesman Carl. Our son showed up and test drove the car and then we went to work out a deal. We couldn't reach a deal at first but after Carl and Jessie used there team work we came to an agreement and the car was sold. If you want a true professional and a non pressure salesman and also like dirt racing then Carl is your guy. Thanks to Carl and Jessie for making our sons first brand new car buying experience a pleasurable one. Tank you Gary Vinyard More

John Williams is great! ! So kind, patient and friendly. We just bought our 3rd and 4th cars from him and will always go there in the future. Cameron Rittenour in finance was ! So kind, patient and friendly. We just bought our 3rd and 4th cars from him and will always go there in the future. Cameron Rittenour in finance was great, too!! Got us the best rates and warranties. They make buying cars as easy as possible! More

John Williams was extremely wonderful to work with. He made the buying experience of our brand new Chevy Equinox very enjoyable. He was friendly, knowledgeable and very helpful. Thank you so much John. He made the buying experience of our brand new Chevy Equinox very enjoyable. He was friendly, knowledgeable and very helpful. Thank you so much John. Kraig and Stacey Hall More

Floyd was great helped me get a nice brand new car and got me what I needed! Very nice an friendly! Did everything he could to help me get my car! got me what I needed! Very nice an friendly! Did everything he could to help me get my car! More

I never thought I would get approved for a truck. Tyson did not give up and got me approved for a new truck! A dream truck of mine at that! I'm in amazement of how hard he worked to get me my vehicle Tyson did not give up and got me approved for a new truck! A dream truck of mine at that! I'm in amazement of how hard he worked to get me my vehicle. Thank you so much! You guys are awesome! -Moose More

Don Motz was great to work with. Upfront, honest and friendly. No pushy or fake flattery, just hard working get the sale completed gentleman. He is a family man who proudly displays pics of his family o friendly. No pushy or fake flattery, just hard working get the sale completed gentleman. He is a family man who proudly displays pics of his family on his desk, not important to some but to me it really made doing business with him even better. Would most definitely do business here again and recommend Serpentini Chevrolet to any one looking for a new or used car. Ask for Don, you wont be disappointed. More

Ron was amazing. I have never experienced customer service on that level. I will definitely be back and recommend Ron service on that level. I will definitely be back and recommend Ron More

Best sales experience I have ever had. Tyson was amazing, he worked very hard to get the best deal for me. amazing, he worked very hard to get the best deal for me. More

Don Motz was amazing to work with, very helpful and kind. Thank you very much Don 🤗I will definitely recommend this place to friends. Thank you very much Don 🤗I will definitely recommend this place to friends. More