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Serpentini Chevrolet of Orrville
Orrville, OH
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This is our third car that we have bought From Eric ,he This is our third car that we have bought From Eric ,he has always handled any of our issues and questions . We will always buy from serpentini as l This is our third car that we have bought From Eric ,he has always handled any of our issues and questions . We will always buy from serpentini as long as Eric is there More
I worked with Pete for about 3 months on finding the right car for me. I walked out on him at least 10 times, but he was in contact with me the whole 3 months with great customer service. Since I did no right car for me. I walked out on him at least 10 times, but he was in contact with me the whole 3 months with great customer service. Since I did not have a car to drive Pete picked me up and took me home 2 times to look at cars. I was treated the same every time I went there and was offered many commodities. The new state of the art building is awesome and im glad I got to be part of it. I would recommend anyone to go here and buy a car. Pete is a great guy and will go way above and beyond what he is required to do. Thanks for the great experience, service, and car!!!! :) More
The engine light came on 1 day after I bought my car, but it was serviced for free and I have had no problems since then. I really like my car, and had a pleasant first-time car buying experience with Eric. it was serviced for free and I have had no problems since then. I really like my car, and had a pleasant first-time car buying experience with Eric. More
I was referred to Serpentini Orrville, and more specifically to Eric Johnson, by my sister. I am definately glad I decided to follow her referral. Eric was super friendly and very helpful. I told h specifically to Eric Johnson, by my sister. I am definately glad I decided to follow her referral. Eric was super friendly and very helpful. I told him my budget and the kind of car I was looking for and he made it happen. He answered all my questions, was very knowledgeable and made me feel comfortable with the entire process. Jason Foy was also very helpful with the finance part of it. He got my payment down to what I asked for and was very professional. I am beyond happy with my 09 Pontiac Vibe. And I know that if I have any questions or concerns I can give either of these guys a call and will get an answer. Thanks Eric and Jason! More
This has been the best experience of any car lot I have ever been in, The sale people went out of there way to make sure they could help you and to get you anything you wanted. Our salesman Matt was super ever been in, The sale people went out of there way to make sure they could help you and to get you anything you wanted. Our salesman Matt was super nice and answered any question we had. I would go back to buy a car here anytime. More
other dealer ships didnt want to help me cause i still owed on my jeep liberty. Ray was recommened to me buy a previous customer and she said tht he's always has taken care of me, and he took good care of owed on my jeep liberty. Ray was recommened to me buy a previous customer and she said tht he's always has taken care of me, and he took good care of me and went out of his way, and always keeping me informed on what was going on.. More
Eric Johnson was very helpfull and knowledgeable in helping me purchase my 2014 chevy silverado. He was able to keep my payment in my budget and gave me top dollar for my trade in. Any question about a helping me purchase my 2014 chevy silverado. He was able to keep my payment in my budget and gave me top dollar for my trade in. Any question about any features he answered. Mark Evans was able to explain all the paper work in a way that I could understand. Nathan More
Eric was very friendly and nice to talk to! Was very grateful to have someone who was laid back, and fun to work with. Mark also made our experience great! He made signing easy to understand, and we fel grateful to have someone who was laid back, and fun to work with. Mark also made our experience great! He made signing easy to understand, and we felt at home :) Thank you for all your help! More
The salesman worked hard to get our credit approved. They were all very friendly. and helpfull went out of his way to get us a car we could get and tryed to keep our payment down. When we need another new ca were all very friendly. and helpfull went out of his way to get us a car we could get and tryed to keep our payment down. When we need another new car we would go back. We recommend serpentina to all family and friends.We are very happy with the service dept also. Andr and Larry Gearhart More
These people are awesome! I can't say enough. The experience was outstanding. I feel as if Stephen, Jason and Mark (and about everyone else there) made sure they went out of their way to make me fee experience was outstanding. I feel as if Stephen, Jason and Mark (and about everyone else there) made sure they went out of their way to make me feel welcome and as if my business was important to them. I feel as if I am now a friend instead of just another number. I even was taken to the service department to meet the service manager (Tanya) just in case I ever need anything. Thanks again guys! More