Serpentini Chevrolet of Orrville

I was at Serpentini to check out a vehicle after I looked online. I contacted Jonathan by phone and we set up a time.. When I went there in person I was greeted very promptly and with a smile from everyone. online. I contacted Jonathan by phone and we set up a time.. When I went there in person I was greeted very promptly and with a smile from everyone. Before we got started I was offered something to drink. When it came down to it the vehicle I was looking at was not in my price range but Jonathan really worked with me and finally got something for me to agree to. As it was late on Saturday I was told to come back on Monday and we would get everything finalized. I did as I was told and again I was given a very friendly welcome. I then got into see Mark and he was just as welcoming as the rest. I cannot express the gratitude I have for this dealership and these 2 people mentioned. Jonathan as well as mark was very laid back and down to earth. I could not have ask for any better service being a single lady and doing this on my own. Thank you all. I would recommend this place to anyone. More

Very helpful, friendly staff. I was looking for something compact and that gets good mileage, they met both of those needs. The process was very fast and efficient. compact and that gets good mileage, they met both of those needs. The process was very fast and efficient. More

the service consultants are fantastic. the service is the best i have ever received at any dealer. the pricing is very affordable. I will continue to come back to this dealership. best i have ever received at any dealer. the pricing is very affordable. I will continue to come back to this dealership. More

This guy is one of the most kind hearted guys I've ever met! I had found a used ford focus on the website and Pete sent me photos of it and I decided I really wanted to go test drive it. I got the the ever met! I had found a used ford focus on the website and Pete sent me photos of it and I decided I really wanted to go test drive it. I got the the dealership at around 10 in the morning went and test drove the car and it was exactly what I wanted my favorite color and low miles the whole package. The problem I ran into was I didn't have a cosigner with credit. Pete tried everything to get me into that ford but the bank just didn't like it for some reason and wouldn't give a loan without a cosigner for it. Pete told me to hold on just a sec and came back and said he had something for me to look at. Here it was a 2011 Chevy cruze, MY DREAM CAR! The bank let me get a loan for it and I couldn't hardly believe it. I was in shock to have my dream car. I ended up being at the dealership for about 9 hours but it was all worth it because Pete made feel right at home and I got into my dream car. Thanks so much Pete you're awesome! More

I would like to thank Brandon McKee and Stephen Fusco for all their hard work and effort getting me into my new 2014 Chevy Silverado! These guys are very professional and Serpentini Chevrolet of ORRVILLE is all their hard work and effort getting me into my new 2014 Chevy Silverado! These guys are very professional and Serpentini Chevrolet of ORRVILLE is the way to go! I wouldn't go anywhere else for a new or used vehicle! Thanks a bunch guys!! More

As a single female I was concerned about buying a vehicle. Jim was very laid back no pressure and straightforward. I truly appreciated his approach. Mark in finance was also very down to earth up fro vehicle. Jim was very laid back no pressure and straightforward. I truly appreciated his approach. Mark in finance was also very down to earth up front and honest. Shocking in this day and age to encounter such excellent and courteous customer service. I plan on driving 30 miles to come back for my service. Thanks again guys! More

My experience at serpentini was great my sales person Floyd stanard was great he worked with me and got me into a very nice car and i will go back again to buy my next car from Floyd stanard thanks again Floyd stanard was great he worked with me and got me into a very nice car and i will go back again to buy my next car from Floyd stanard thanks again Floyd More

We visited this dealership after having sworn we would never go there again and I am very glad we did. Everyone was exceptionally friendly and helpful. We bought a great used vehicle and were very impress never go there again and I am very glad we did. Everyone was exceptionally friendly and helpful. We bought a great used vehicle and were very impressed with everyone. We will definitely go to Serpentini for future vehicles and will also start using them for service. I would recommend them to anyone looking for a vehicle. Very satisfied. More

Brandon was amazing at helping us find the perfect vehicle. He was very patient while helping us figure out the best vehicle to fit our needs. They did not have the vehicle we wanted on their lot so vehicle. He was very patient while helping us figure out the best vehicle to fit our needs. They did not have the vehicle we wanted on their lot so Brandon went out of his way to find one that had everything we wanted. The sales managers were also very helpful. I would recommend this dealership and sales staff in a heart beat. Very friendly and so easy to work with. The customer and their needs are always put first. More

Salesman Jonathan Conley went to great lengths to structure an acceptable deal for me. His down-to-earth style with an absence of pressure made the experience a pleasant one. I was very pleased wit structure an acceptable deal for me. His down-to-earth style with an absence of pressure made the experience a pleasant one. I was very pleased with the deal achieved and the fact that management recognized the value of the vehicle that I was turning in. More