Serpentini Chevrolet of Orrville

New dealership experience! I try to avoid going to the dealership at all cost. I now feel differently about the dealership experience after going to serpentini Chevrolet buick I try to avoid going to the dealership at all cost. I now feel differently about the dealership experience after going to serpentini Chevrolet buick of orrville. There wasn't any type of pressure into getting a vehicle which is what shys me away. Eric Johnson was awesome to deal with. Eric was very helpful in finding us a car and staying in our budget. I will be going back to Serpentini for my next vehicle. Thank you Eric and the Serpentini staff! More

Positive Experience I went to Serpentini Chevrolet to look at a vehicle that I ended up leaving without. My experience was good enough though that I felt I had to leave a I went to Serpentini Chevrolet to look at a vehicle that I ended up leaving without. My experience was good enough though that I felt I had to leave a review. Floyd Stanard managed to simultaneously balance the professional and personal. He did not pressure me to buy the vehicle I was looking at and allowed me to take it down the road to a mechanic with no questions asked. When it became clear that we were too far apart in price negotiations, he was honest with me and allowed the conversation to proceed without high-pressure tactics. Stephen Fusco was also very personable and I left feeling like these guys cared about me personally rather than just my checkbook. Throughout my afternoon at the dealership, other employees also stopped over to say hi and ask how things were going. I would recommend Serpentini Chevrolet and would consider it for a vehicle purchase in the future. More

Great Experience Mr Hawks was a great salesman who did not pressure us into anything. He educated U.S. and gave him insight into different models that we asked about. Mr Hawks was a great salesman who did not pressure us into anything. He educated U.S. and gave him insight into different models that we asked about. I could not recommend him enough! Great person More

No Pressure Salesman Ray Hawk was easy to talk to and didn't put on the salesman pressure. Bought a Toyota Camry and I love this car. The dealership went out of their way Ray Hawk was easy to talk to and didn't put on the salesman pressure. Bought a Toyota Camry and I love this car. The dealership went out of their way when I left my prescription sunglasses in the car we traded in four days later. They had them for me by the end of the day. Only negative is the music was too loud inside and outside. We had to leave for the test drive in order to hear our salesman talk about the car. It was better the second time we were there. More

Stress Free Purchasing a new car a couple months after retirement can be very stressful, but working with Jason, Floyd and AJ was actually delightful. They were Purchasing a new car a couple months after retirement can be very stressful, but working with Jason, Floyd and AJ was actually delightful. They were very patient as I test drove several cars and helped me decide on the right vehicle. Not only did I get the right vehicle but also everything I wanted from top to bottom. They brought in a car just to match my wish list. I will continue to purchase my cars from Serpentini in Orville because of their great service. From their general manager, sales team, finance department, and the gals who answer the phone and keep the communication flowing, this is a great team. More

Just looking but purchased that night This was surprisingly a pleasant experience purchasing our Silverado. An exceptionally clean vehicle with low miles for a fair price. Customer servi This was surprisingly a pleasant experience purchasing our Silverado. An exceptionally clean vehicle with low miles for a fair price. Customer service has been outstanding. More

Very good experience Eric Johnson is a good guy and great to work with. Was happy with the deal I got on a practically new 2008 Mazda 3, Only negative was not getting a fu Eric Johnson is a good guy and great to work with. Was happy with the deal I got on a practically new 2008 Mazda 3, Only negative was not getting a full tank of gas when I drove off the lot, which is always a nice touch. More

Great experience Ray and the Serpentini Team made this a very pleasurable experience purchasing my new Silverado. Ray found exactly what I needed in a truck in the pri Ray and the Serpentini Team made this a very pleasurable experience purchasing my new Silverado. Ray found exactly what I needed in a truck in the price range I required. Through past experiences I have not received better service and satisfaction anywhere else, and look forward to a long relationship with Ray and the Serpentini team in the future. Thank you! More

buying a new well i get a new car on 4 / 9 / 2015 and with the help of eric johnson helping me fine the rite car and i ended up getting a new 2015 chevy malibu ver well i get a new car on 4 / 9 / 2015 and with the help of eric johnson helping me fine the rite car and i ended up getting a new 2015 chevy malibu very sweet car and i like this salesman becuase he dont try to push u to a car that u dont really want and hes really good at helping u get a car u can afford and a car u will be really be happy with when the deal is done . i wood recommend him to anyone that is looking to get a new or used car and this is the second car i bought from and when i go to trade this car in u know i will be looking up my man ERIC JOHNSON thanks for all the help with getting my car More

Great service Great friendly service. They make you feel welcome. Jon kept me entertained the whole time while going through the process. Good service and good pric Great friendly service. They make you feel welcome. Jon kept me entertained the whole time while going through the process. Good service and good prices. More