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Serpentini Chevrolet of Orrville

Orrville, OH

4.1
925 Reviews

1107 N. Main Street

Orrville, OH

44667

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Showing 925 reviews

September 06, 2023

Worst experience ever, I would never recommend this dealership to anyone. They lowball your trade and then high pressure a sale. More

by outdoorman5040
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Smith
July 15, 2023

Absolute worst dealer sales policy! !! We made an appointment to see a vehicle at 11:00 am. On the morning before we drove 2 hours they sent a text and left a voice message to confirm th More

by BuyersNotWelcome
Recommend Dealer
No
Employees Worked With
Adam and Marco
May 18, 2023

Purchased a car for $30k cash. I drove it less then 500 miles and transmission went out. Dealership won't call me back or help with the expense or repairs. I wouldn't recommend thi More

by Pissedoff
Recommend Dealer
No
Employees Worked With
John Williams
February 24, 2023

Tyson and Pat made the my purchase not only enjoyable but also timely as I only had so much time. Tyson and Pat went above and beyond! If your in the market for a new or used vehicle stop in and ask for them More

by Cepearson3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Kaiser, Tyson Berkey
Feb 24, 2023 -

Cepearson3 responded

Tyson and Pat made my purchase timely and enjoyable! They worked tirelessly to get me the vehicle I wanted. Thanks for the hard work!!! I would highly recommend them to anyone.

February 01, 2023

Bought my car off of Serpentini Orrville 5yrs ago, sold it back to them last week after 3 other dealerships refused to even look at it!! Thanks Tyson for all your help!! More

by cday07
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyson Berkey
January 29, 2023

Don was out sales guy and he was fantastic! Extremely helpful and personable and made this process fantastic! The staff was exceptional and I will definitely be back for my next car buying expe More

by brandyryan95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Motz
January 21, 2023

Unfortunately, they only care about themselves and not you. I went in on a Monday night (Jan. 9th) looking to purchase a 2023 Chevy Tahoe Z71. When we went it was dark so I wasn't able to really look over More

by laurasmith1109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marco McKee
November 01, 2022

What a great experience. ...again at Serpentini Orville and with Don Motz !!!!! They have amazed me again with the ease of purchasing a brand new car. 2 years ago i bought fro More

by gmashelly68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Motz
September 20, 2022

Tyson exceeded my expectations! He took his time with me and showed me what all the buttons and features were for in my vehicle. Tyson helped me get my OnStar and Chevy app workin More

by bdurden
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyson Berkey
September 20, 2022

Very dishonest. Bought a car and the whole experience was horrid. A day later car presented loud banging issues. Called tons of times to the sell rep John, left a b More

by Jonathan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Williams
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