Serpentini Chevrolet of Orrville
Orrville, OH
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Great car buying experience. Serpentini Orrville is a professional, courteous, and organized dealership. They provide comfort in the car buying process to go along with competit Serpentini Orrville is a professional, courteous, and organized dealership. They provide comfort in the car buying process to go along with competitive pricing. Zach Bauer was exceptional in assisting us and and everyone we dealt with from financing to service were very friendly and professional. More
The beeeeeest service ever! Very personable, friendly, and you leave very satisfied. No pressure from the reps for a sale they take your wants into consideration. They make it wo Very personable, friendly, and you leave very satisfied. No pressure from the reps for a sale they take your wants into consideration. They make it work for you and in your favor. More
Purchase of a 2008 Mercury Mariner. I just want to thank salesman John Willams for his professionalism and caring spirit to my needs, felt like he and manager Steve treated me like a per I just want to thank salesman John Willams for his professionalism and caring spirit to my needs, felt like he and manager Steve treated me like a person and not somebody to just sell a car to. Both interested in helping me find what I needed and would be happy with. Was never any pressure and I feel of all the vehicles I have purchased over the past 30 years this was by far the best deal I have ever made.. More
Takes the cringe out of car buying!! We have bought two vehicles from Serpentini of Orrville now and we will buy all future vehicles from them. Great, friendly atmosphere!! A.J. Brown wa We have bought two vehicles from Serpentini of Orrville now and we will buy all future vehicles from them. Great, friendly atmosphere!! A.J. Brown was not pushy and did not try to talk us into a vehicle other than the one we decided on! We were even more excited when we went to sign the final papers and the payment was almost $150 less than we bargained for! More
Poor knowledge of current offers Contacted via email if a current dealer lease offer was still current, they had a matching vehicle, and I was eligible. I was assured of all three pr Contacted via email if a current dealer lease offer was still current, they had a matching vehicle, and I was eligible. I was assured of all three prior to visit and then again upon arrival. After a test drive and 2 hours of wasted time the 'ol bait and switch came out. Disappointed at either the incompetency or deceitfulness. More
Excellent staff and first time experience Craig our friendly salesman worked very hard for us to put us in a vehicle that was right for us to fit our budget/lifestyle. Craig our friendly salesman worked very hard for us to put us in a vehicle that was right for us to fit our budget/lifestyle. More
long drive but worth it I was riddled with poor experiences when searching for a used Suburban and came upon this dealership offering a Suburban. This is a rather long drive I was riddled with poor experiences when searching for a used Suburban and came upon this dealership offering a Suburban. This is a rather long drive from my house but since we were in the almost nearby area on a flop vehicle showing we decided to stop by. The vehicle had not gone through it's service yet after being accepted in as a trade in however the salesman, Matt, explained this condition as we neared the dealership. There were some minor flaws/repairs and I told him that we had some other vehicles to look into first and left. A week later I contacted him about a second opinion from my wife and decided to take the long drive down. The vehicle cleaned up well and the minor problems had been addressed. We bought the vehicle and drove it home. More
WONDERFUL The workers here are super nice and very helpful. Very good company to get your car at! Plus after you buy the car, free washes The workers here are super nice and very helpful. Very good company to get your car at! Plus after you buy the car, free washes More
Buying a new car I have been buying vehicles over many years from many dealerships. This was the best one ever, Matt Matjunas was our salesperson, he made sure that o I have been buying vehicles over many years from many dealerships. This was the best one ever, Matt Matjunas was our salesperson, he made sure that our vehicle fit our needs. Also made all the paperwork a piece of cake. More
very helpful and worked with us to get the car we wanted Matt made sure before we made the drive down to orrville that we had everything we needed and was very helpful... It was a very nice experience Matt made sure before we made the drive down to orrville that we had everything we needed and was very helpful... It was a very nice experience More