Serpentini Chevrolet of Orrville

Got screwed big time Got approved online through their website when down there hoping to get rid of my Dodge and get a Chevy Silverado ended up getting jammed into a nothe Got approved online through their website when down there hoping to get rid of my Dodge and get a Chevy Silverado ended up getting jammed into a nother Dodge Ram which I hate and I haven't even made one payment yet and I'm already $7,600 in the hole this truck only cost $17,000 but I owe 24600 so I'm screwed More

Hassle free car buying ! We went to Serpentine to look at our options and ended up finding a deal we didn't want to pass up! John Williams helped put me in the exact truck I w We went to Serpentine to look at our options and ended up finding a deal we didn't want to pass up! John Williams helped put me in the exact truck I wanted and at an affordable cost! Free car washes for life made it extra worth it! More

Great experience! had an appt with Eric Johnson. Helped me in every way possible & answered every question that I had. Overall great experience, everyone was so helpful had an appt with Eric Johnson. Helped me in every way possible & answered every question that I had. Overall great experience, everyone was so helpful More

Very helpful and honest, My contact person was Kathy Watson and she was very pleasant to speak with. She kept in-touch with me on vehicles that were in inventory and trades co My contact person was Kathy Watson and she was very pleasant to speak with. She kept in-touch with me on vehicles that were in inventory and trades coming in for several days and if they were still available. When I arrived, I did not feel like I was being pushed into any deals or purchases as I was just there to test drive. Floyd took me on a test drive and explained the vehicle in depth. After talking about the truck when we got back, he asked if I would be interested in doing a purchase that night. I agreed to see if I would qualify into a good rate at a payment I could afford. The details were worked out and I now own the vehicle. Have not had much time in it due to bad weather that I don't want to drive it in but looking forward to using it for years to come. Thanks for the popcorn & tell Floyd he still owes me a steak dinner! More

Great service! Greeted as soon as I came inside each time, was told that they would help me get out of my bad situation which they most definitely did, guaranteed ap Greeted as soon as I came inside each time, was told that they would help me get out of my bad situation which they most definitely did, guaranteed approval and didn't even have credit, and my payments are $80 less than what I was paying for my other car. Each person that I dealt with was very kind and made sure I was able to get what I wanted/needed. They were all very helpful and I will most definitely be going back there for my next car. I will also be telling everyone I know about this place and recommend Eric or Matt to help them if they ever need a vehicle. More

relaxing Treated well, no pressure, ALL Employees Very Polite I felt that the above statement I made was more than sufficient to give a excellent rating How Treated well, no pressure, ALL Employees Very Polite I felt that the above statement I made was more than sufficient to give a excellent rating However this rating form needs to be reviewed More

Great Experience Matt was great to work with. I explained I was looking at replacement vehicle for my son and wanted to have my mechanic look at it on Monday. It was Matt was great to work with. I explained I was looking at replacement vehicle for my son and wanted to have my mechanic look at it on Monday. It was a Saturday and he arranged to let me take it home over the weekend. Would work with him again. More