Serpentini Chevrolet of Orrville

Service dept left a lot to be desired. Left for vacation day after purchased. Checked out air filter and it was filthy, definitely not checked on inspection. No windshield washer fluid and Left for vacation day after purchased. Checked out air filter and it was filthy, definitely not checked on inspection. No windshield washer fluid and burned out license plate bulb. All things that should have been taken care of during inspection. More

Excellent!!!! First, Kathy is awesome! So friendly and welcoming. Jason was also very nice. Saving the best compliments possible for John Williams, he is the Bestes First, Kathy is awesome! So friendly and welcoming. Jason was also very nice. Saving the best compliments possible for John Williams, he is the Bestest!!! Very knowledgeable, considerate, and worked very hard to get a good deal for me. Love my car and my experience!!! I recommend the Serpentini team in Orriville to everyone but highest regards to John!! Thanks so much. More

Excellence This is my second lease with Ray Hawks and Serpentini Chevrolet. Each time Ray was knowledgeable, listened to what was important and got me into the v This is my second lease with Ray Hawks and Serpentini Chevrolet. Each time Ray was knowledgeable, listened to what was important and got me into the vehicle of choice. I will be back again when this lease is up! Thank you Ray! More

Great Experiance! I went to serpentini after several bad experiences at other dealers I drove about a hour to get to the dealership. and I could not be happier with the I went to serpentini after several bad experiences at other dealers I drove about a hour to get to the dealership. and I could not be happier with the outcome. Tyson was great and worked with me to get exactly what I wanted "even though i was asking a lot" and I would recommend him to anyone. I am now the owner of a 2011 Nissan rogue. Whenever I am in the market for a new car again I will certainly be going back. More

best service ever!! met up with John Williams here, very knowledgeable, told him what I was looking for and how much I wanted to spend, it was no time at all he said "con met up with John Williams here, very knowledgeable, told him what I was looking for and how much I wanted to spend, it was no time at all he said "congratulations! you have a new truck!" would definitely recommend buying from these guys! they dont give you the run around like all the other places do More

best first car buy Great deal and test drive. Very informative about everything, loved the dealership tour and customer perks. Thanks Eric Johnson for making my first ca Great deal and test drive. Very informative about everything, loved the dealership tour and customer perks. Thanks Eric Johnson for making my first car buying experience GREAT! More

Great Friendly Customer Service!!! Thanks Jon for your fast, friendly and professional Customer Service!!! We are very excited to drive our Chevy Traverse!! It will be a extremely helpf Thanks Jon for your fast, friendly and professional Customer Service!!! We are very excited to drive our Chevy Traverse!! It will be a extremely helpful for our large family!! ur dusty:) More

Big Beef's new truck I was debating on getting a new truck for about 2 years. Did a lot of research which lead me to Serpentini. John Williams was recommended through mul I was debating on getting a new truck for about 2 years. Did a lot of research which lead me to Serpentini. John Williams was recommended through multiple friends. I called in and set up an appointment to come check out a 2016 2500 HD. John was very knowledgeable, courteous, and made the process quick and simple. More

Amazing company! Was in a pickle with my used avenger, John Conley started to help me and as well John Williams helped me, they were able to get me into a new chevy cr Was in a pickle with my used avenger, John Conley started to help me and as well John Williams helped me, they were able to get me into a new chevy cruze and the car is absolutely amazing! The whole sales staff went above and beyond for me and I'm so grateful! The car also looked absolutely amazing after it was cleaned up. 100% completely satisfied with this dealer will be a customer for life! More

Great job! Jon Conley was great to deal with. He called and spent time on the phone with me after an initial first visit that did not go very well. He simply a Jon Conley was great to deal with. He called and spent time on the phone with me after an initial first visit that did not go very well. He simply asked for a chance to earn my business. As a business owner myself I couldn'the not give him this opportunity. I am glad I did. He listened to why we needed to change vehicles and started the whole.process from scratch. He impressed my husband enough to sit and attempt a deal. (Which is a.small feat in itself). He also put up with our three kids that we had to bring along with us. Thanks so much Jon!!! I also wanted to thank Mark in maintenence. He stayed late to fill up and prep my new car and did it with a big smile on his face!!. The little guys need their thanks too. More