Serpentini Chevrolet of Orrville

Best dealership I've ever dealt with I walked around the lot peeking in a few Windows and I wasn't swarmed right away I was given the chance to window shop which was very nice. Then walks I walked around the lot peeking in a few Windows and I wasn't swarmed right away I was given the chance to window shop which was very nice. Then walks out Tyson who was very welcoming and we once again looked at the cars I was looking at and went over a few things about each. I test drove one liked it and tried to get approved for it but it didn't go through right away so we checked out the car I currently bought and let me tell you what the comforting and attention I was given by Tyson was spectacular, I actually felt a bond and connection with him. I have recommended Tyson and serpentini to Over a dozen people since last Thursday... For anyone looking to buy a car I highly recommend serpentini Chevrolet of orrville. More

They were a very nice group of guys, very good attitude. We stopped in to see what was there. When we walked in we were nicely greeted by Tyson Berkley, a very nice young man and a joy to work with. He show We stopped in to see what was there. When we walked in we were nicely greeted by Tyson Berkley, a very nice young man and a joy to work with. He showed us other cars since we could'nt find any newer Impalas.He did a great job, really deserves a raise................. Thank you, Mrs. Hazel Hylton More

Honest No Pressure Service! I have to say after having gone to other Chevy dealers and being treated like a non entity, it was a refreshing change to deal with Pat Kaiser and the I have to say after having gone to other Chevy dealers and being treated like a non entity, it was a refreshing change to deal with Pat Kaiser and the Serpentini staff in Orrville Ohio. Everyone went out of their way to be helpful. Pat is now my #1 go to car salesman of all time. Thank-you so much for being straight forward. Not exerting pressure on me to buy, and going out of your way to make my car buying experience a real pleasure. I love my Crude! Since she is bright red, and I am a veteran, I named her Poppy for the remembrance poppies. THANKS AGAIN!!! Lisa Linn Gladwell More

Good Experience Thank you, John Williams, for making my truck buying experience a pleasant one. You were very helpful and knowledgeable. I appreciate your honesty i Thank you, John Williams, for making my truck buying experience a pleasant one. You were very helpful and knowledgeable. I appreciate your honesty in answering my questions or asking someone else if you didn't know the answer. I would recommend John to my family/friends. Thanks again! More

Love the dealership and dealing with floyd I got my chevy cruze there. Floyd was my dealer then and i just recently got a 2016 chevy trax there through floyd. I am always impressed with floyds I got my chevy cruze there. Floyd was my dealer then and i just recently got a 2016 chevy trax there through floyd. I am always impressed with floyds service!!! My whole family goes to floyd More

Great Experience, Great Price..... Thanks Tyson Berkey !!! I found the exact 2015 Chevy Cruze I wanted. It was about $1500.00 less than other dealerships. Love my car. I Definetly recommend Tyson I found the exact 2015 Chevy Cruze I wanted. It was about $1500.00 less than other dealerships. Love my car. I Definetly recommend Tyson More

Freindly Sales Associates The sales associates here are easy to work with. I bought a used vehicle and they were willing to listen to what concerns I had with it and address th The sales associates here are easy to work with. I bought a used vehicle and they were willing to listen to what concerns I had with it and address them accordingly. More

Wonderful buying experience! Thank you Julia Meadows 😀 I must say, I have never been treated so well at a car dealership. Julia Meadows made my experience fast and easy. I will recommend this dealership to I must say, I have never been treated so well at a car dealership. Julia Meadows made my experience fast and easy. I will recommend this dealership to all my friends. I received all that I asked for. Got a great deal in a short amount of time, loved it!!! More

Best vehicle buying experience we've ever had hands down!! Being out of state customers, from the first phone call to the dealership to picking up our truck it was the absolute best experience we have ever had Being out of state customers, from the first phone call to the dealership to picking up our truck it was the absolute best experience we have ever had period! The dealership went above and beyond and in every aspect of us buying a vehicle. Both our salesmen Eric Johnson and Pat Kaiser are absolute gentleman and treated us with the utmost respect from day one until we pulled off the lot, it was truly a pleasure to buy a vehicle for the first time in many many years. No games, true to their word, customer service was beyond excellent, dealership was prestine, went over every detail, and this makes us customers for life and we're three hours away from the dealership. In a time where everyone needs a vehicle they go the extra mile and make buying a vehicle what it should be, truly enjoyable and that says more than alot! More

Making car shopping easy. I hate shopping for a vehicle. When walking on a dealers lot I know what I'm looking for. Most sales guys want to sell you a vehicle. Sell you what th I hate shopping for a vehicle. When walking on a dealers lot I know what I'm looking for. Most sales guys want to sell you a vehicle. Sell you what they want you to buy. But not here. These guys were awesome. I showed Floyd what I wanted we took it for a test drive I loved it but I told Floyd I have to think about it. It was Saturday very close to closing time I told Floyd I will call you Monday. He shook my hand and that was that. On Monday I called Floyd told him let's do this but I couldn't get there until 3 Floyd took my info and when I got there Mark was ready for me Floyd had everything together and I was treated like a king. So thanks to both those guys I will only shop here. More