Serpentini Chevrolet of Orrville

Excellent experience with Floyd and Serpentini Orrville From the time my wife called to inquire whether a vehicle was still on the lot before we made the trip (she spoke to Floyd and found him to be most he From the time my wife called to inquire whether a vehicle was still on the lot before we made the trip (she spoke to Floyd and found him to be most helpful), throughout the initial discussions and test drive, and ending with the sales and price negotiation process, Floyd was fantastic and its clear the dealership supports their sales staff. Even the little touches of allowing our dog to come into the showroom, and someone unrelated to the sales process bringing her a bowl of water. This might all seem trite, but its one thing to talk about service to the customer, and another to walk the talk demonstrated through actions big and small. The overall experience was good, sales management provided good documentation for their position on pricing, and worked with Floyd and us to meet our objectives. Regardless of your location, if you find a vehicle at this dealership it will be worth it to pursue. More

Serpentini Chevrolet is amazing y'all Ray Hawks assisted me w/purchasing my new vehicle The team at Serpentini Chevrolet is very helpful && the atmosphere is friendly If you're looking t Ray Hawks assisted me w/purchasing my new vehicle The team at Serpentini Chevrolet is very helpful && the atmosphere is friendly If you're looking to buy a new/or used vehicle,I'd deff recommend Serpentini Chevrolet in Orrville You won't regret going there for your next vehicle purchase They'll assist you w/getting the vehicle that you want && the one that's right for you && will meet your needs Go visit them today More

Had an overall good experience at Serpentini Orrville Was pleased with the staff I spoke to and they did seem to try to be as helpful as they could. Bought a used vehicle and overall am pleased with the v Was pleased with the staff I spoke to and they did seem to try to be as helpful as they could. Bought a used vehicle and overall am pleased with the vehicle except for a mild lower end tap that was heard prior to test drive with salesman present. Tap went away.. but with the ride home it came back and I continue to hear it as of this time. Zach Bauer was very pleasant to do business with and he showed a lot of charisma and care for me the customer. I would recommend Serpentini Orrville and Zach to anyone who would ask of a promising auto buying experience. Also I am hoping they will reach out regarding the tapping issue with the motor as that is really my only concern. Again they treated me well and I will recommend them to others. More

Great Experience Bought a car from serpentini, it was made quick and painless and I had a great experience! Look forward to working with them in the upcoming years Bought a car from serpentini, it was made quick and painless and I had a great experience! Look forward to working with them in the upcoming years More

Good Car and Deal I like my Malibu very well, also Ray Hawks is a very good person who stand behind his word and his cars, he sells you. I have dealt with Ray for the I like my Malibu very well, also Ray Hawks is a very good person who stand behind his word and his cars, he sells you. I have dealt with Ray for the past 12 years and Serpentine, hope to keep the good business going. Again thanks Ray for all the help you have gave me. Don More

Love my Chevy Cruz I'm thrilled with my purchase and Jonathan Conley is awesome. Best salesman I have ever done business with. I will definitely be a return customer. I I'm thrilled with my purchase and Jonathan Conley is awesome. Best salesman I have ever done business with. I will definitely be a return customer. I love my BLUE CRUZ More

Two new Silverado's Dealing with Ray Hawks was simple and easy to get along with. Found the two trucks we wanted and we were quickly driving new trucks. Something dairy Dealing with Ray Hawks was simple and easy to get along with. Found the two trucks we wanted and we were quickly driving new trucks. Something dairy farmers like us who don't like to sit around forever the whole team kept us moving. Great experience thanks!!! More

Good team work and definitely help you get what you want. I bought my Silverado a ccouple of weeks ago and I am very happy about my purchase. They really stepped up helping me get what I wanted out of my trad I bought my Silverado a ccouple of weeks ago and I am very happy about my purchase. They really stepped up helping me get what I wanted out of my trade in and got me the truck at the price I wanted. I really appreciate all the help from and look forward to future bussines with this company. More

The only dealership I would send my family to. The only good experience I've had with car salesman. I would send my family to work with[Ray Haw k]Thank-you. I would return. The only good experience I've had with car salesman. I would send my family to work with[Ray Haw k]Thank-you. I would return. More