Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serpentini Chevrolet of Orrville
Orrville, OH
925 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 925 reviews
January 26, 2024
Everyone at this dealership has been very helpful and friendly. Ray Hawks was my salesperson and helped me out from start to finish. I would recommend this dealership to all that wants to have a good exp friendly. Ray Hawks was my salesperson and helped me out from start to finish. I would recommend this dealership to all that wants to have a good experience buying a car. More
by belsher1
Employees Worked With
Ray Hawks, Pat Kaiser
January 19, 2024
Just want to say that I had a great experience purchasing a used car through Serpentini. Joe Guzzo was an immense help and led me through the whole process hassle free. Thank you Joe! a used car through Serpentini. Joe Guzzo was an immense help and led me through the whole process hassle free. Thank you Joe! More
by freakburg
Employees Worked With
Joe Guzzo
December 31, 2023
Sales personnel were courteous and helpful. Finance was easy and quick. Carfax coverage of previous work on the car was thoroughly reviewed. Repair of an existing problem was completed and the Finance was easy and quick. Carfax coverage of previous work on the car was thoroughly reviewed. Repair of an existing problem was completed and the car was delivered on time. More
by aehsch63
Employees Worked With
Ray Hawks
December 30, 2023
Worst experience I’ve ever had at a dealership bought a vehicle with a warranty had to pay a deductible after only driving 300 miles.took a month to fix it said waiting on parts then when I go to get plate vehicle with a warranty had to pay a deductible after only driving 300 miles.took a month to fix it said waiting on parts then when I go to get plates they never sent me a memorandum title so I can’t get my plates yet…definitely don’t recommend this place to anyone. More
by Tommy
Employees Worked With
Becky
December 29, 2023
Carl Stoll was absolutely wonderful! In and out in less than 2 hrs with no hassles! Tyson was just as great!! I appreciate the both of them so much. We will definitely be back🩷 In and out in less than 2 hrs with no hassles! Tyson was just as great!! I appreciate the both of them so much. We will definitely be back🩷 More
by Jhaumy126
Employees Worked With
Carl Stoll was our salesman🩷 he deserves 5 stars, Tyson Berkey
November 17, 2023
Jacob Collins did a fantastic job helping me get a new vehicle. The whole team was friendly and easy going. I was scared to death to purchase my new vehicle but everyone did great and I'm happy. Thank vehicle. The whole team was friendly and easy going. I was scared to death to purchase my new vehicle but everyone did great and I'm happy. Thank you More
by chrisdeitz44
Employees Worked With
Jacob Collins
November 10, 2023
Ray Hawkes is honest, fair, a great salesmen! I say seasoned is best!! He knows his cars and how to make his clients happy. Thank you for helping me out on my first 3 leases and buyout you rule! I say seasoned is best!! He knows his cars and how to make his clients happy. Thank you for helping me out on my first 3 leases and buyout you rule! More
by Tanya Gudakunst
Employees Worked With
Ray Hawks, Marilyn Cruz
