Serpentini Chevrolet of Orrville

My lucky charm I have been at three other dealers before here and I was turned down for what I wanted because of my past credit I saw the jeep I wanted on line put t I have been at three other dealers before here and I was turned down for what I wanted because of my past credit I saw the jeep I wanted on line put the app in on it here at serpentini I got a call from kathy and at this point I was really done with trying and spending hours at a car lot just to be turn down kathy talked me in to coming down said they was different so I get there she met me at the door and turn me to my sales man Floyd and he was awesome the sales man I have ever dealt with at any car lot he really does care about his people he try's to help in anyways he can to get you what you went there for well I ended up the end of the night walking out of there leaving my old car there and driving my new jeep that I fell in love with on line home the two best people to deal with at a car lot Floyd and Kathy I couldn't thank you too enough for what you did for me the other day and thank you Jason for the financial services you made my loan approval go through and get a yes on it so thank you so very much you three are the best and know how to do your job thank you so so so much More

Eric does a fine job of get the trucks we need Eric makes sure they have the trucks we need. He check with me on the options and colors I would like and generally has one on the lots ready when I n Eric makes sure they have the trucks we need. He check with me on the options and colors I would like and generally has one on the lots ready when I need it. More

Eric Johnson is awesome! Eric was so helpful and kind. I love my new Buick and happier every day that I went to see him. The encore is so fuel efficient and I it's the best ca Eric was so helpful and kind. I love my new Buick and happier every day that I went to see him. The encore is so fuel efficient and I it's the best car I've ever owned. Thanks again Eric! More

My Salesman Just on a fluke, my daughter took me to Serpentini in Orville. I was fortunate enough to meet Eric Johnson who has to be the best car salesman I have Just on a fluke, my daughter took me to Serpentini in Orville. I was fortunate enough to meet Eric Johnson who has to be the best car salesman I have ever had Working for Me. He got me in the car I was searching for, a Chevy Equinox. Serpentini is more than lucky for him to work there. They still believe that the customer comes first. Eric Johnson wasn't happy until I was happy. He is a great guy and when you go in for your next vehicle, tell him Hi from Lynn Janson. More

Happy with 2018 Equinox I was extremely happy with our salesman, Eric Johnson when we purchased our new Equinox. I am an older woman and with this new car I don't have to 'cl I was extremely happy with our salesman, Eric Johnson when we purchased our new Equinox. I am an older woman and with this new car I don't have to 'climb' out of this car like I had to do with our 2012 Impala which we also purchased from Eric. More

My new Malibu Great Job Eric on getting me into my new 2017 Chevy Malibu, you made is so easy and I love my new car and the continued follow up. Great Job Eric on getting me into my new 2017 Chevy Malibu, you made is so easy and I love my new car and the continued follow up. More

Serpentini a pleasant car buying experience ! I am a repeat customer along with other members of my family. Floyd Stanard was very helpful through out the whole car buying experience. From the te I am a repeat customer along with other members of my family. Floyd Stanard was very helpful through out the whole car buying experience. From the test drive to explaining the vehicle and its options inside and out.He was totally commited to just me and meeting my car needs on all levels. I tried another dealership but I already had owned my new car for a week before they got back with me. Mark Evans made the purchasing end of it a quick and smooth process. Thank you Serpentini Cheverolet of Orrville ,Ohio for having such a well rounded efficient staff More

The Place to Go! We bought a 2015 Chevy Equinox from John Williams. He was awesome - very patient and kind. He listened to our needs and really cared about us. We w We bought a 2015 Chevy Equinox from John Williams. He was awesome - very patient and kind. He listened to our needs and really cared about us. We were there past 9pm on a Monday night and he was in no hurry and Mark Evans was great, as well. The customer really does come first. More

pleasant experience We had an easy and pleasant experience in purchasing our Buick from John Williams. The below vehicle selection will not let me put in Buick. We had an easy and pleasant experience in purchasing our Buick from John Williams. The below vehicle selection will not let me put in Buick. More

Well worth the trip Tyson Berkey was the reason for me coming back to this dealership. My son and I had stopped in November 2016 when we were looking for a Volkswagon GTI Tyson Berkey was the reason for me coming back to this dealership. My son and I had stopped in November 2016 when we were looking for a Volkswagon GTI which Tyson had exceptional knowledge of these vehicles from past employment experience as well as individual ownership. We were both impressed by Tyson's expertise and willingness to help educate us on these vehicles and even though the vehicle we came to see had been sold, he said that he would keep our number on file and call us if any became available. I just happened to be looking for another Ford Edge to replace my 2010 and saw one at this dealership listed on-line and I remembered the way that Tyson treated us previously so I went in on Monday June 12 just to see if a deal could be made and Tyson was able to make it happen. Tyson even helped me to clean-out my vehicle and transfer all the belongings into the new vehicle with the temperature being in the low 90's. It was definitely worth the trip to Orrville and I would highly recommend that you ask for Tyson if you stop at this dealership. I have been driving my new Edge for 3 weeks now and it has surpassed my expectations. Mike Hudik More